Help Desk Analyst

Three Help Desk Analyst openings in Augusta, Maine for a 12+ month contract with onsite work once a week; local candidates only.

Responsibilities

• Support coordination of testing changes, upgrades, and new software deployments to ensure systems operate correctly in current and future environments.
• Propose functional and technical improvements to optimize the environment.
• Contribute to performance and workload analysis and design discussions.
• Join performance improvement initiatives to enhance operations.
• Identify and implement potential enhancements for applications within the environment.
• Deliver accurate, complete responses to general usage and environment inquiries promptly.
• Act as the primary point of contact for technology support and services.
• Serve as the liaison between departmental business functions and technology requirements.
• Provide desktop computer support.

Requirements

• Location on site in Augusta, ME
• Contract position with a 12+ month duration
• Local candidates only
• Onsite work frequency: once per week
• Openings: 3
• Hourly rate: USD 25 - 27 per hour