In-Home Sales & Tech Support (Part Time)

This part-time in-home sales and tech support role in Pittsburgh, PA requires daily travel to customer residences (not remote), with paid training, base hourly pay, mileage reimbursement, a phone stipend, and sales commissions.

Responsibilities

• Operate on the front lines using Asurion's Serve, Solve, Sell™ approach to assist customers in their homes.
• Complete paid training before working independently in the field.
• Meet customers in-home, in-office, or other locations; interactions are pre-scheduled to help you meet and exceed sales targets.
• Deliver exceptional customer service throughout every interaction, consistently prioritizing the customer.
• Leverage technical expertise to diagnose and resolve issues and provide clear, understandable solutions for all levels of tech knowledge.
• Ensure customers leave with a working resolution and a product that addresses future tech needs.
• Present Asurion's expanding product lineup with tailored solutions for each customer.
• Listen actively to identify needs and position products that best fit those needs.
• Apply negotiation and communication skills to pivot smoothly and secure the appropriate sale.

Requirements

• Comfortable working in a sales environment with defined targets.
• Valid driver’s license and a clean driving record with at least 1 year of driving experience.
• Proof of valid car insurance (excluding Manhattan).
• Personal vehicle (excluding motorcycles); travel to neighborhoods around the inventory warehouse with a maximum one-way distance of 120 miles.
• Varied 5-day work week including evenings, weekends, and holidays.
• Personal cellphone for on-the-job communication.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a broad range of skills across multiple career paths.
• Naturally outgoing and enjoy engaging with people.
• Hours may vary by business needs and market demand; flexibility may be required.

Benefits

• Base hourly rate guaranteed for all hours worked, with bi-weekly pay and early access to earned pay.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement per IRS guidelines, paid weekly.
• $35 monthly phone stipend.
• Three weeks of paid training to support early success.

About the role

This entry-level opportunity targets peak business hours and is well-suited for someone starting a career who enjoys talking to people and wants hands-on sales experience.

Health and safety measures

Employee health and safety are top priorities. Meeting customers at their homes enhances the customer experience, and Asurion works to ensure all staff feel safe performing their duties.