Wichita, KS

Support Jobs in Wichita, KS

2 jobs found

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7d ago

In-Home Sales & Tech Support (Full-Time)

Asurion Wichita, KS

Wichita, KS

7d ago

$20 - $20/hr Full time Consultative Sales Customer Service Customer Support

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Job Description

Asurion's In-Home Sales & Tech Support role in Wichita, KS is a full-time, on-site position that requires daily travel to customer residences. The role mixes sales with technical support, begins with paid training, follows a consistent five-day schedule, and offers the potential for commissions, all with a base pay of $20 per hour.

Benefits

Base hourly rate of $20 per hour, guaranteed for all hours worked, with bi-weekly pay and early access to earned pay.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement based on IRS guidelines, paid weekly.
$35 monthly phone stipend.
3-4 weeks of paid training prior to field work.

Responsibilities

Represent customers through Asurion's Serve, Solve, Sell approach on every interaction.
Begin with paid training to prepare you to work independently in the field.
Learn products and gain hands-on sales experience while building communication, negotiation, and problem-solving skills.
Receive ongoing coaching and mentoring to support growth and maintain confidence in tech-savvy service.
In the field, apply the Serve, Solve, Sell model by meeting customers in-home, in-office, or wherever they are, with pre-scheduled interactions designed to help you meet and exceed sales targets.
Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
Solve technical issues by applying expertise to deliver clear, understandable solutions for customers with any level of tech knowledge.
Ensure customers leave with a working resolution and a product that addresses future tech needs.
Sell by leveraging Asurion’s growing range of products to offer tailored solutions based on customer needs.
Listen actively to identify customer requirements and position products accordingly.
Use strong negotiation and communication skills to pivot effectively and close appropriate sales.

Requirements

Comfortable working in a sales environment with set targets.
A valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
Ability to provide proof of valid car insurance (Manhattan excluded).
A personal vehicle (excluding motorcycles). Travel to neighborhoods and cities around the inventory warehouse, with a maximum expected distance of 120 miles one-way.
Work a varied five-day week schedule that includes evenings, weekends, and holidays.
A personal cellphone to stay connected on the job.
Comfortable working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded with a passion for learning a wide range of skills across career paths.
Naturally outgoing and comfortable with frequent human interaction.
Work hours may vary based on business needs and market demand; flexibility may be required.

About the role

We are seeking In-Home Sales & Tech Support professionals to work during our busiest hours. This entry-level position is ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

Health and safety measures

Asurion prioritizes employee health and safety. Meeting customers at their homes helps deliver a strong customer experience, and the company maintains practices to ensure teammates can perform their roles confidently.

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18d ago

In-Home Sales & Tech Support (Part Time)

Asurion Wichita, KS

Wichita, KS

18d ago

$22+/hr Part time Consultative Sales Customer Service Customer Support

Apply Now

Job Description

Part-time in-home sales and tech support in Wichita, KS (onsite) requiring daily travel to customer residences, focused on the Serve, Solve, Sell approach with paid training and evening hours.

Responsibilities

Begin with paid training to prepare you to work independently in the field.
Learn the products and gain hands-on sales experience while building skills in communication, negotiation, and problem solving.
Receive ongoing coaching and mentoring to support growth and maintain confidence and tech savviness.
Meet customers in-home, in-office, or wherever they are.
Asurion will pre-schedule customer interactions to help you meet and exceed sales targets.
Provide exceptional customer service throughout every interaction, always prioritizing the customer first.
Apply expertise to address and resolve tech issues, delivering an understandable solution regardless of the customer's technical background.
Ensure customers leave with a workable resolution and a product that addresses future tech needs.
Leverage Asurion’s growing product range to offer tailored solutions to customers.
Listen actively to identify customer needs and position products to meet those needs.
Utilize strong negotiation and communication skills to pivot smoothly and secure the right sale.

Requirements

Comfortable working in a sales environment with set targets.
A valid driver’s license and satisfactory driving record with at least 1 year of driving experience.
Ability to provide proof of valid car insurance (excluded: Manhattan).
A personal vehicle (excluding motorcycles).
Customer service appointments located in neighborhoods and cities surrounding your inventory warehouse; maximum travel distance expected is 120 miles one-way.
Work a varied five-day week schedule designed to meet customers on their timeline, including evenings, weekends, and holidays.
A personal cellphone to stay connected while on the job.
Must be comfortable working around household pets.
Efficient, adaptable, goal-oriented and persuasive communication skills.
Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths.
Naturally outgoing, thrives in human interaction.
Note: Work hours may vary based on business needs and market demand; flexibility may be required.

Benefits

Base hourly rate of $22 per hour guaranteed for all hours worked, paid bi-weekly; earned pay can be accessed early.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement based on IRS guidelines, paid weekly.
$35 monthly phone stipend.
Three weeks of paid training focused on your success.

About the Role

We are seeking In-Home Sales and Tech Support professionals to work during our busiest hours. This entry-level role is ideal for someone starting a career, who enjoys talking to people and wants hands-on sales experience.

Get to Know Us

Click to see our day in the life video. Asurion is a global tech solutions leader with a culture that values employees at all levels. Our products and services support over 350 million customers worldwide. Our approach emphasizes listening to customers, providing accurate information, and solving and selling with integrity.

Health and Safety Measures

Employee health and safety are a top priority. Meeting customers at their homes creates a strong customer experience, and we are committed to ensuring all employees feel safe while performing their duties.

View full job page →

Support Jobs in Wichita, KS

In-Home Sales & Tech Support (Full-Time)

In-Home Sales & Tech Support (Part Time)

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