IT Support Technician (2 years experience)

Part-time IT Support Technician position in San Diego, onsite, supporting a law firm with IT administration and technical support under supervision.

Responsibilities

• Assists with IT support, including troubleshooting hardware and software
• Coordinates with IT to resolve tech issues with computers, printers, scanners, and other office equipment
• Assists with IT training and support to local office staff
• Works with IT and Office Services to manage inventory of office supplies and IT equipment
• Performs general administrative tasks and support, such as photocopying and scanning documents
• Files and organizes legal documents and correspondence in physical and/or electronic formats. Performs printing projects and bates stamping
• Collects, labels, and organizes office documents, reports, and confidential records, including encrypted documents and email correspondence
• Sorts and delivers incoming mail and collects and sends outgoing mail/FedEx/packages
• Monitors and maintains general facilities such as conference rooms and kitchen areas

Requirements

• Proficient knowledge of Firm legal software systems, such as iCreate, NetDocs, Adobe Acrobat
• Strong organizational skills, attention to detail, and ability to multitask
• Proficient in Microsoft programs (Word, Excel, Outlook)
• Ability to balance and meet competing priorities and tight deadlines
• Excellent communication skills, both written and verbal
• Proficient knowledge of legal terminology and procedures

Technologies

• iCreate
• NetDocs
• Adobe Acrobat
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Formal Education

• Some college preferred

Experience

• Level 1 IT Support: 2 years (Preferred)
• Administrative legal support: 2 years (Preferred)

Job Type

• Part-time

Pay

• USD 22.50 - 25.00 per hour

Expected Hours

• 25 per week

Work Location

• In person