IT Support Technician II

The IT Support Technician II role provides on-site technical support to university departments, faculty, staff, and students, with a focus on the hardware and software used by the assigned unit.

Responsibilities

• Deliver technical support and assistance to departments, faculty, staff, and students using basic hardware and some software support and maintenance.
• Focus on hardware and software that are relevant to the specific department or unit.
• Follow robust safety practices while working.
• Comply with all applicable health and safety regulations.

Requirements

• Ability to provide support using basic hardware and support/maintenance for some software.
• Capability to specialize in the hardware and software relevant to the department or unit.
• Commitment to safety practices and health and safety regulations.

Location: Lubbock, TX (onsite)