Operations & Technical Support Engineer

As an Operations & Technical Support Engineer, you will help support business operations, R&D work, and customer-facing technical projects tied to KCTech America’s semiconductor equipment and materials, including CMP technologies. The role requires coordination across KCTech America’s U.S. team and headquarters in Korea, as well as collaboration with U.S.-based engineering teams and semiconductor customers.

Location

Hillsboro, OR (onsite)

Salary

USD 60,000 - 80,000 per year (annual base salary, depending on qualifications and experience)

Responsibilities

• Coordinate communication, reporting, and operational activities between KCTech America and headquarters in Korea.
• Support administrative processes, project documentation, and cross-functional coordination.
• Assist with R&D activities, product evaluations, and technical projects involving semiconductor materials and CMP processes.
• Help with sample management, experimental data collection and analysis, and preparation of technical reporting.
• Collaborate with engineering teams in the U.S. and Korea to support ongoing development projects.
• Assist with technical sales activities and customer communications with U.S. semiconductor manufacturers.
• Support customer evaluations, technical presentations, meetings, and project follow-ups.
• Coordinate internally to address customer inquiries and technical requirements.

Requirements

• Bachelor's degree in Chemical Engineering, Materials Science, Mechanical Engineering, Industrial Engineering, or a related engineering field, or current enrollment in a relevant degree program for Co-op / Internship applicants.
• Professional proficiency in both Korean and English, including verbal and written communication.
• Strong analytical, organizational, and problem-solving skills.
• Ability to communicate effectively and manage multiple responsibilities in a cross-functional environment.
• Legal authorization to work in the United States.

Preferred

• Familiarity with semiconductor manufacturing processes, materials, or CMP technology.
• Experience with technical data analysis, laboratory work, or engineering projects.
• Interest in building a career that combines engineering, business operations, and customer support.

Compensation & Benefits

• Full-time employment: Annual base salary of $60,000 - $80,000 depending on qualifications and experience.
• Full-time employment: Health insurance and benefits are negotiable, subject to eligibility and company plan terms.
• Full-time employment: 401(k) retirement plan for eligible employees, in accordance with company policy.
• Full-time employment: Opportunities for professional development and career growth.
• Co-op / Internship: Hourly compensation of $20 - $30 depending on qualifications and experience.
• Co-op / Internship: Flexible program duration and work arrangements based on academic requirements and business needs.
• Co-op / Internship: Benefits eligibility and availability to be discussed during the hiring process.

What KCTech America Offers

• Hands-on exposure to semiconductor technologies, R&D projects, and customer applications.
• Collaboration opportunities with engineering and business teams in the U.S. and Korea.
• A collaborative, multicultural work environment.
• Opportunities to develop skills across technical work, business operations, and customer support.
• Potential opportunities for long-term career development.