Wilmington, MA

Support Jobs in Wilmington, MA

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Technical Support - In Vivo/ Animal Care-Research Technician

Excelon Solutions Wilmington, MA

Wilmington, MA

Today

$23 - $24/hr Full time Animal Studies Laboratory Life Sciences

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Job Description

The Technical Support - In Vivo/ Animal Care-Research Technician provides hands-on laboratory support for nonclinical research studies. The position is onsite in Wilmington, MA and includes CGMP-compliant laboratory procedures, daily dosing/test article administration, and animal care assistance in a busy research environment.

Key Responsibilities

Conduct laboratory procedures in accordance with CGMP regulations applicable to nonclinical research study conduct.
Support daily test article/substance administration, including observation and recording of species physical signs for contracted laboratory studies.
Prepare cage tags and individual animal number tags; prepare and autoclave cages.
Prepare and assist with preparation of data forms for routine and specialized study procedures.
Record study parameters as required by study protocol.
Maintain appropriate supply of dosage equipment throughout the study period.
Assist in ensuring supplies of additional study-specified materials (for example, blood collection tubes).
Assist in preparation of test agents.
Generate periodic summarization of data.
Ensure raw data records are accurate, complete, in appropriate order, and meet protocol specifications and/or GCGMP requirements.
Assist with coordination efforts involving project managers and technical staff in planning and conducting studies.
Support planning and coordinating departmental activities through hands-on technical assistance, communication with animal production/lab personnel, and occasional delegation to other personnel.
Share responsibility for maintaining appropriate inventory levels for departmental supplies.
Maintain proficiency in all departmental SOPs and demonstrate general knowledge of lab/production processes.
Perform other related duties as assigned.

Required Qualifications

Education: Associate's degree (A.A. IAS.) in Biological Sciences or related discipline (or equivalent).
Experience: One to two years of related technical experience.
Certification/Licensure: ALAT certification preferred.
Additional education: Bachelor's degree preferred.

Animal Handling and Comfort Requirement

This role works with animals and requires comfort handling mice and guinea pigs (and similar animals). A respirator fit test may be required, based on manager assessment.

Schedule

M–Th: 6:00am–3:00pm
F: 6:00am–12:00pm

Work Location and Duration

This is an in-person role located in Wilmington, MA. Employment duration is 12+ months.

Compensation

$23.00–$24.00 per hour

Work Environment and Physical Requirements

Works in a busy research environment involving sharp objects, mechanical parts, and exposure risks around known or unknown toxic or caustic chemicals and/or biological hazards.
May be exposed to fumes and airborne particles, and may handle biological samples with risk of zoonotic disease and biohazards.
Noise levels range from low to moderate depending on the task.
Regularly required to move about inside the laboratory, communicate, and operate a computer.
Frequently must remain stationary while performing lab tasks and use hands to finger, handle, or feel objects, tools, or controls.
Frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Specific vision abilities required: close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Required to use PPE, including gloves, protective clothing, and eye protection.

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1mo ago

Technical Support - In Vivo

Maxonic, Inc. Wilmington, MA

Wilmington, MA

1mo ago Closed

Up to $24/hr Contract Biotech Pharma Clinical Applications Elisa

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

Contract Technical Support - In Vivo role at Maxonic, located in Wilmington, MA, on-site, up to $24/hour, supporting nonclinical in vivo laboratory work under GMP compliance.

Responsibilities

Perform laboratory activities including reagent preparation, maintenance, monitoring, and routine testing of client samples.
Primary testing areas include immunoassay methods such as ELISA and IFA, and hemagglutination.
Assist in the receipt of samples to be tested.
Prepare data forms for routine serology testing and record assay parameters as required by protocol.
Ensure proper sample dilution is performed.
Operate and maintain pipettes.
Assist in preparing departmental media and diluents, including proper labeling techniques and storage conditions.
Assist in ensuring an adequate supply of materials required for assays.
Ensure raw data records are accurate, complete, correctly ordered, and meet protocol specifications and GMP requirements.
Assist interaction with project managers and technical staff in planning and conducting serology assays.
May support core IVB activities such as clinical observations and animal husbandry.
Share responsibility for general housekeeping and maintaining inventory levels of departmental supplies.
Maintain proficiency in all departmental SOPs with general knowledge of lab and production processes.
Perform any other related duties as assigned.

Requirements

Education: Associate degree in Biological Sciences or related discipline; or equivalent combination of education and experience. Bachelor’s degree preferred.
Experience: One to two years of related technical experience in a laboratory environment.
Certification/Licensure: None.
Skills: Strong organizational and prioritization abilities; attention to detail and accuracy; effective verbal and written communication; ability to communicate effectively in small group or one-on-one settings.

Technologies

ELISA
IFA
Hemagglutination

Physical Demands

Regular movement inside the laboratory and use of a computer.
Frequent standing and operating in a stationary position while performing tasks; frequent pipette use.
Close vision required to inspect and interpret experiments and differentiate colors.
Frequently lift and/or move up to 10 pounds; occasionally up to 25 pounds.
Personal protective equipment (PPE) such as gloves, protective clothing, and eye protection are required.

Work Environment

General laboratory working conditions with protective clothing (cap, gloves, scrubs, lab coat, safety glasses).
Exposure to biological samples with risks of exposure to zoonotic diseases and biohazards; potential use of sharp objects.
Noise level ranges from low to moderate depending on task.

About Maxonic

Since 2002 Maxonic has connected candidate strengths with client challenges. Our award-winning team specializes by technology, listens carefully, and aims to place candidates in roles aligned with long-term career goals. We have placed more than 10,000 candidates and maintain repeat business with satisfied clients.

How to apply

Please apply with your most current resume. For more details, contact Harkirat Singh at harkirat@maxonic.com or (408) 400-2319.

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1mo ago

Technical Support Associate

HUB International Wilmington, MA

Wilmington, MA

1mo ago Closed

$21 - $36/hr Full time Account Servicing Administrative Support Brokerage Operations

This position is no longer accepting applications (closed Aug 2, 2026).

Job Description

The Technical Support Associate supports the Commercial Lines team by aiding Account Managers in servicing Commercial Lines accounts, issuing certificates, and handling related administrative tasks on a hybrid schedule in Wilmington, MA.

Compensation

Salary: USD 21 - 36 per hour

Responsibilities

Coordinate the servicing of assigned accounts with the Account Manager
Provide support to the Account Manager on certificate processing
Handle correspondence and the clerical processing of accounts, including input of data for each account into the Broker Management System
Assist in review of contracts regarding insurance requirements for certificate issuance
Navigate the management system to pull policy documents for certificate holders
Develop a comprehensive familiarity with all forms and paperwork, including their intent and purpose
Conduct business from a professional standpoint and demonstrate a willingness to learn
Prepare certificates of insurance, evidence of property, and binders of insurance forms as required
Maintain an accurate suspense system for items requiring a response
Electronic filing of communications and documents
Input and maintain data on the account management system and any ancillary systems as required
Attend industry related continuing education training and courses
Follow HUB Broker Standards
Implement a quality control review process to ensure production of quality work and excellent customer service
Conduct business with an understanding of the business and earnings implications of the Company
Other responsibilities as assigned by the Account Manager

Requirements

Three years of administrative related work experience, with insurance industry experience preferred
High school diploma or equivalent
Written communication: writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
Quality management: demonstrates attention to detail
Project management: ability to work with a team and adhere to deadlines
Initiative: volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed
Proficiency with Microsoft Office products
Excellent organizational, communications and project management skills

Technologies

Broker Management System
Microsoft Office

Benefits

Health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
Paid-time-off benefits such as vacation, sick, and personal days
Eligible bonuses, equity and commissions for some positions

Department Account Management & Service

Required Experience: 1-2 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent

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Support Jobs in Wilmington, MA

Technical Support - In Vivo/ Animal Care-Research Technician

Technical Support - In Vivo

Technical Support Associate

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