Senior CNC Machinist - Cutting Tool Technical Support

Join Productivity Inc’s Cutting Tools & Industrial Supplies team as a customer-facing Technical Tooling Specialist. This onsite role in Salt Lake City, UT puts your CNC and cutting tool experience to work helping customers and internal teams select the right solutions, resolve machining issues, and move orders forward accurately. You’ll benefit from ongoing manufacturer training, a collaborative team environment, and stable, year-round work Monday through Friday.

What you’ll do

• Assist customers with selecting cutting tools, drills, taps, inserts, holders, and industrial supplies
• Recommend tooling solutions based on workpiece material, machine capability, and the machining application
• Troubleshoot machining challenges such as tool life, chatter, chip control, surface finish, and cycle time
• Provide technical guidance covering speeds, feeds, coatings, tool geometry, and machining best practices
• Prepare quotations and complete customer orders accurately
• Collaborate with Outside Sales and supplier partners to deliver complete solutions
• Expand your expertise through manufacturer training and product education

What you’ll bring

• 5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
• Strong knowledge of milling, turning, drilling, and threading applications
• Experience selecting cutting tools for materials such as steel, stainless steel, aluminum, cast iron, and exotic alloys
• Ability to troubleshoot machining and tooling challenges
• Excellent communication skills and a genuine desire to help customers succeed
• Strong computer skills and the ability to learn new systems

Compensation & benefits

• Competitive pay: $34-$40 per hour, based on experience
• Annual incentive opportunities
• Medical, dental, vision, life, and disability insurance starting on your first day
• 401(k) with Company match
• Paid vacation and personal time
• Tuition reimbursement
• Employee Assistance Program
• Opportunities for professional growth and advancement
• Stable, year-round employment
• Schedule: Monday-Friday, 8 AM to 5 PM
• Climate-controlled office environment
• No mandatory overtime
• Collaborative team environment
• Ongoing technical training from industry-leading manufacturers

Additional locations: Plymouth, MN; Omaha, NE; Denver, CO; Salt Lake City, UT; Dallas, TX