Senior IT Support Engineer

Business Techs offers a stable, family-oriented workplace with 80+ years in business and a team that values precision, accountability, and innovation. In this full-time Senior IT Support Engineer role, you will help strengthen clients’ day-to-day technology while focusing on proactive cybersecurity, reliable systems, and clear, documented support practices. The position is onsite in Twin Falls, ID, with the expectation of commuting everyday.

What you’ll do

You will deliver technical support and administer core environments, with an emphasis on keeping systems secure and dependable. Key responsibilities include:

• Proactively securing and maintaining diverse systems to support ongoing operations
• Reading and applying technical documentation to guide troubleshooting and fixes
• Maintaining a strong sense of responsibility and integrity in day-to-day work
• Fixing issues that affect performance, access, or security posture

Core support and administration areas

As part of the role, you will support and administer environments including:

• Microsoft platforms and administration
• Windows systems, including Windows Server administration and troubleshooting
• Networking support
• Firewall administration

What you bring

• Working knowledge of cybersecurity best practices
• Microsoft Azure Administration
• Microsoft 365 Administration
• Windows Server Administration
• Windows troubleshooting
• Networking support
• Firewall administration
• Ability to commute onsite everyday
• Job Type: Full-time
• Work Location: In person

Tools you’ll work with

• Microsoft Azure
• Microsoft 365
• Windows Server

Benefits

Business Techs provides a comprehensive benefits package to support you and your family:

• Health insurance
• Health savings account
• Life insurance
• Paid time off

Salary: USD 55,000 per yearly

Growth and culture

Business Techs values long-term growth and meaningful work. The company emphasizes an opportunity to build a lasting career with a team that values trust, craftsmanship, and continuous improvement, along with strong client relationships and long-term team members.

Application requirement

• Must be able to commute onsite everyday.