Technical Support Analyst
Job Description
Electronic Repair Unlimited is seeking a part-time Technical Support Analyst to join its on-site IT team in Dothan, Alabama. In this role, you will deliver hands-on technical support and troubleshooting across software, hardware, networks, and security, helping diagnose and resolve issues quickly while supporting a growing group of users.
Responsibilities
- Troubleshoot hardware and software issues.
- Install and configure computer systems and networks.
- Maintain and upgrade existing systems and networks.
- Provide technical support to users.
- Develop and maintain IT policies and procedures.
- Monitor system performance and security.
- Research new technologies and products.
Requirements
- Windows experience: 1 year (Preferred)
Technologies
- Windows
Benefits
- Employee discount
- Paid time off
Job Type
Part-time
Compensation
Hourly wage: $10.00 - $16.50 per hour
Schedule
Monday to Friday
Work Location
In person – Dothan, AL (onsite)