Technical Support - Tier 1
Job Description
This Tier 1 Technical Support role supports election site operations by helping keep poll site technology functioning reliably. You will troubleshoot equipment and systems, coordinate with election staff and poll workers, and share timely updates with supervisors as issues arise.
Location
Red Hook, NY (onsite)
Compensation
USD 25 - 32 per hour
Role Summary
Provide Tier 1 technical support for election site operations and technology needs. The position focuses on maintaining poll site equipment readiness, addressing technical incidents, troubleshooting problems that affect poll operations, and communicating changes or urgent issues to election leadership and supervisors.
Responsibilities
- Set up, maintain, and support poll site equipment to support operational readiness
- Respond to technical incidents and troubleshoot issues affecting poll site operations
- Collaborate with election staff and poll workers to resolve equipment concerns
- Communicate updates, changes, and urgent issues to supervisors as needed
Requirements
- Understanding of computer hardware and software systems
- Experience troubleshooting technology issues and identifying root causes
- Strong organizational skills with attention to detail and the ability to manage multiple priorities
- Effective communication skills and the ability to work collaboratively with others
Benefits
- Opportunity to support critical election operations
- Hands-on experience with technology, equipment, and troubleshooting
- Collaborative environment working with election staff and poll workers
- Exposure to a fast-paced, service-oriented assignment
Assignment Details
- Support a client with election site operations and technology support
- Help ensure poll site equipment remains operational and that issues are resolved quickly to support a smooth voting experience
- The assignment may appeal to candidates who prefer hands-on technical support and participation in a high-visibility project
How to Apply
Apply now or send your resume to Lloyd Staffing.