Field Tech Support

Field Tech Support Jobs

3 jobs found

Today

In-Home Sales & Tech Support

Asurion Insurance Services Kentwood, MI

Kentwood, MI

Today

$23+/hr Part time Customer Service Customer Support Field Tech Support

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Job Description

Join a local, in-home team where you’ll combine customer service, tech support, and sales in Kentwood, MI. Asurion Insurance Services provides paid training and a schedule that includes evenings, plus an $23 hourly base rate that is guaranteed for all hours worked and paid bi-weekly. If you enjoy meeting people and helping solve problems on the spot, this is a role built for daily customer interactions.

In this part-time Field Sales Representative position, you’ll travel to customer residences for pre-scheduled appointments, address tech questions, and match customers with products designed to meet their future needs. You’ll also have the opportunity to earn uncapped sales commissions based on your performance.

What you’ll do

Meet customers in-home, in-office, or wherever they are, as Asurion pre-schedules interactions.
Deliver exceptional customer service throughout each conversation with the customer first.
Use your expertise to resolve customers’ tech issues and explain solutions clearly, regardless of their tech knowledge.
Ensure customers leave with a resolution that works and a product that supports their future tech needs.
Leverage Asurion’s growing range of products to offer tailored solutions.
Listen actively to identify needs and position products uniquely.
Use strong communication and negotiation skills, including adapting quickly to complete the right sale.
Complete 3 weeks of paid training to prepare you to work independently in the field.

Requirements

Comfort working in a sales environment with set targets.
Valid driver’s license with a satisfactory driving record and at least 1 year of driving experience.
Ability to provide proof of valid car insurance (excluded: Manhattan).
Personal vehicle (excluding motorcycles); customer service appointments are in neighborhoods and cities surrounding your inventory warehouse.
Maximum expected travel distance of 120 miles one-way.
Ability to work a varied 5-day week schedule that includes evenings, weekends, and holidays (work hours may vary based on business needs and market demand).
Personal cellphone to stay connected while on the job.
Comfort working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded approach to learning a wide range of skills for different career paths.
Natural outgoing style and comfort with human interaction.

Pay and schedule

$23.00 per hour base rate plus mileage reimbursement + phone stipend + sales commission.
Part-time schedule: 5 evenings/week, hours 4:05pm to 9:00pm.

Benefits

Guaranteed base hourly rate for all hours worked, paid bi-weekly.
Earned pay can be accessed early.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement based on IRS guidelines, paid weekly.
$35 phone stipend paid monthly.
3 weeks of paid training, with success supported as a top priority.

Health and safety

Asurion prioritizes employee health and safety. Meeting customers in their homes supports a strong customer experience, and the company works to ensure employees feel safe while performing their work.

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Today

IT Support Technician

Markham Contracting Co., Inc. Phoenix, AZ

Phoenix, AZ

Today

$20 - $24/hr Full time Active Directory Azure Active Directory Device Management

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Job Description

Markham Contracting Co., Inc. is seeking an entry-level IT Support Technician to support day-to-day technical operations across the office and active job sites in Phoenix, AZ. The role includes assisting with device setup, user and mobile account management, Microsoft 365 support, troubleshooting, and escalation to senior IT staff when needed.

Onsite Work Location

Phoenix, AZ
Work mode: In person

Compensation and Schedule

Pay rate: USD 20 - 24 per hour
Expected hours: 40.0 per week

Role Responsibilities

Create and manage user accounts in Microsoft Active Directory and Azure AD
Configure and deploy desktop PCs, laptops, and mobile devices, including for job-site personnel
Provide end-user technical support across multiple platforms and locations, including active job sites
Assist with onboarding and offboarding, including hardware and account setup
Support and maintain Microsoft 365 services such as Outlook, Teams, and OneDrive
Troubleshoot hardware, software, and connectivity issues, including VPN access for remote job sites
Assist with rollout and support of company business software used for project management, accounting, and contract management tools
Maintain IT documentation and inventory records, including equipment, licenses, and warranties
Escalate unresolved issues to senior IT team members when necessary

Requirements

Experience: 1–2 years in IT support, help desk, or a related technical role (internships and relevant coursework are welcome)
Working knowledge of Microsoft Active Directory, Azure AD, and Microsoft 365 (including Outlook, Teams, and OneDrive)
Basic troubleshooting skills for Windows, hardware, printers, and network connectivity
Strong customer service and communication skills to support both office staff and field teams
Driver’s license and willingness to travel to job sites as needed

Technologies You May Work With

Microsoft Active Directory
Azure AD
Microsoft 365 (O365), including Outlook, Teams, and OneDrive
VPN
Windows
Trimble Spectrum
AI-powered business tools
Mobile device management (MDM)
SQL

Preferred Qualifications

Experience supporting construction, field services, or other distributed operations
Familiarity with cloud-based project management or accounting software, such as Trimble Spectrum
Experience with AI-powered business tools or willingness to learn and support new technologies
CompTIA A+, Network+, or similar certification
Experience with mobile device management (MDM) solutions
Basic familiarity with SQL databases

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Health savings account
Paid time off

Additional Information

Markham Contracting Co., Inc. is an equal-opportunity Employer.
Pre-employment drug testing is required, including THC; this is a safety sensitive position.
AZ # ROC144801 B-1

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7d ago

In-Home Sales & Tech Support (Part-Time)

Asurion Insurance Services Syracuse, NY

Syracuse, NY

7d ago

$23+/hr Part time Customer Service Customer Support Field Tech Support

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Job Description

Asurion Insurance Services is hiring for a local, in-home and field-based part-time role in Syracuse, NY that blends customer service, tech support, and sales. You will travel daily to meet customers at scheduled locations, help resolve technology issues, and recommend tailored product solutions using a Serve, Solve, Sell approach.

Role overview

This is an entry-level In-Home Sales & Tech Support position designed for busy hours in the field. After 3 weeks of paid training, you will be prepared to work independently while delivering exceptional customer interactions that lead to clear resolutions and appropriate product recommendations.

What you’ll do

Work during the busiest hours in an entry-level field role that combines sales and tech support
Meet customers in-home, in-office, or wherever they are, with interactions pre-scheduled by Asurion
Provide exceptional customer service throughout the full interaction, prioritizing the customer first
Use your expertise to resolve customers’ tech issues and explain solutions in an easy-to-understand way, regardless of their tech knowledge
Help customers leave with a working resolution and a product that supports their future tech needs
Leverage Asurion’s growing range of products to offer tailored solutions
Listen actively to identify customer needs and position products to match those needs
Use strong negotiation and communication skills to make a smooth pivot and complete the appropriate sale

Schedule and work details

Part-time position with a 5-day week schedule designed to meet customers on their timeline, including evenings, weekends, and holidays
Specified schedule option: 5 evenings/week from 4:05pm to 9:00pm
Work hours may vary based on business needs and market demand, even with a standard schedule

Pay and compensation

$23.95 hourly base rate
Mileage reimbursement based on IRS guidelines, paid weekly
Phone stipend: $35 paid monthly
Uncapped commissions based on sales performance, paid bi-weekly
Base hourly rate is guaranteed for all hours worked and paid bi-weekly; earned pay can now be accessed early

Requirements

Comfortable working in a sales environment with set targets
A valid driver’s license and a satisfactory driving record with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal vehicle (excluding motorcycles)
Customer appointments located in neighborhoods and cities surrounding your inventory warehouse; maximum expected travel distance is 120 miles one-way
Personal cellphone required for job-day communication
Comfortable working around household pets
Efficient, adaptable, goal-oriented, and persuasive communication skills
Open-minded with a passion for learning a wide range of skills that can support various career paths
Naturally outgoing style that supports human interaction

Health, safety, and company context

Asurion emphasizes employee health and safety as a top priority. Meeting customers in their homes creates a strong customer experience, and the company works to ensure employees feel safe while performing their work.

Additional Asurion details

Asurion is a global tech solutions industry leader with a culture focused on valuing employees across levels and positions
Products and services help 350M+ customers worldwide
Through customer interactions, experts demonstrate integrity in serving, solving, and selling by listening to customer needs, providing accurate information, and aligning conduct with Asurion’s values

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