Field Desktop Support Technician
Job Description
This onsite Field Desktop Support Technician role covers independent, hands-on break-fix repair work for laptops and desktops.
Responsibilities
- Complete break-fix repairs on Dell laptops and Dell desktops in the field
- Diagnose and troubleshoot hardware and software issues
- Replace key components, including:
- Motherboards
- LCD screens
- Hard drives
- Keyboards
- PC peripherals
- Perform whole-unit swaps when needed
Requirements
- 1+ years of hands-on laptop/desktop break-fix experience
- Experience diagnosing Dell laptops and PCs
- Experience replacing motherboards and LCD screens
- Basic knowledge of Microsoft applications and operating systems
- Strong troubleshooting skills and customer service skills
Tech / Tools
- Dell laptops
- Dell desktops
- Microsoft applications
- Operating systems
- Dell laptops and PCs
Location & Work Model
- Bedford, OH (onsite)
- In person work location
Compensation
- $23.00 - $25.00 per hour
Minimum Education
- High school or equivalent
Application Screening Question
- Do you have 1+ years of hands-on laptop/desktop break-fix experience?
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