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Bisque Imports

IT Desktop Support

Bisque Imports
Belmont, NC $20 - $22/hr Full time Posted 1d ago
Application Support End User Support Hardware Support Help Desk Support Information Technology (IT) IT Services Onsite Technical Support Windows
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Job Description

Join Bisque Imports and support end users with hands-on desktop help in a fully onsite role in Belmont, NC. This position offers a consistent Monday–Friday schedule (8:00 AM – 4:30 PM) and competitive pay of $19–$22/hour (commensurate with experience), plus a benefits package that includes health, dental, vision, life insurance, paid time off, 401(k), and 401(k) matching.

What you’ll do

  • Provide desktop support for end users across hardware, software, and office peripherals
  • Troubleshoot and resolve break/fix issues in a timely manner
  • Support and maintain printers, scanners, and other office equipment
  • Install, configure, and update workstations, laptops, and business software applications
  • Assist with new hire setups, including hardware provisioning and system access
  • Manage user accounts, permissions, and basic network access
  • Document issues and resolutions for internal tracking
  • Collaborate with internal teams to help keep downtime minimal and operations running smoothly

What you bring

  • 1+ year of experience in IT support, help desk, or desktop support (required)
  • Basic knowledge of Windows OS, Microsoft Office, and common business applications
  • Experience with printer troubleshooting and general hardware support
  • Strong problem-solving and communication skills
  • Ability to manage multiple requests and prioritize effectively
  • Comfort working in a fully onsite, fast-paced environment

Technologies you’ll work with

  • Windows OS
  • Microsoft Office

Benefits

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off

Location and schedule

Onsite at Bisque Imports, Belmont, NC. Monday–Friday, 8:00 AM – 4:30 PM. Pay: $19–$22/hour (commensurate with experience), with a listed range of $20.00–$22.00 per hour.

Application questions

  • Are you able to commute to Belmont, NC for this job? This is not a remote position.
  • How would you explain a technical problem to someone who isn’t tech-savvy?
  • What interests you most about working in IT support?

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