In-Home Sales & Tech Support (Part-Time)

Responsibilities

• Assist customers on the front lines using the Serve, Solve, Sell framework.
• Complete paid training before operating independently in the field.
• Build product knowledge and gain hands-on sales experience while improving communication, negotiation, and problem-solving abilities.
• Receive ongoing coaching and mentorship to support growth and maintain tech confidence.
• Meet customers in their homes, at an office, or at alternative locations as needed.
• Pre-scheduled customer interactions arranged by Asurion to help you reach and exceed sales targets.
• Deliver exceptional service throughout the engagement, prioritizing the customer experience.
• Diagnose and resolve tech issues using clear, understandable explanations for customers with varying tech knowledge.
• Ensure each customer leaves with a workable resolution and a product that addresses future tech needs.
• Leverage Asurion’s expanding product lineup to tailor solutions to individual customers.
• Listen actively to identify needs and position products that meet those needs.
• Apply strong negotiation and communication skills to pivot smoothly and close the right sale.

Requirements

• Experience in a sales environment with defined targets.
• Valid driver’s license and a clean driving record with at least one year of driving experience.
• Proof of valid car insurance (note: Manhattan area excluded).
• Own a personal vehicle (no motorcycles); travel up to 120 miles one-way from the inventory warehouse.
• Ability to work a varied 5-day week including evenings, weekends, and holidays.
• Personal cellphone to stay connected while on the job.
• Comfort working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communicator.
• Open-minded and eager to learn a broad set of skills applicable to multiple career paths.
• Outgoing personality suited to frequent face-to-face interaction.
• Flexibility as hours may vary based on business needs and market demand.

Benefits

• Base hourly wage guaranteed for all hours worked, with bi-weekly payroll and early access to earned pay.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement per IRS guidelines, paid weekly.
• $35 monthly phone stipend.
• Three weeks of paid training to prioritize your success.

Pay Rate

$23.00 per hour plus mileage reimbursement, phone stipend, and sales commission.

Part-Time Schedule

• Part-time role with availability in the afternoon and evenings.
• Most positions follow a 5-day schedule from 4:05 PM to 9:00 PM, with end times varying by customer needs.
• In select markets, a flexible 4+ day option may be available: require 25 hours per week across at least 4 days, including one weekend day; shifts run 12:05 PM to 9:00 PM; start as late as 4:00 PM but must be available until 9:00 PM on scheduled days.

About the Role

We are seeking In-Home Sales & Tech Support professionals to work during peak hours. This entry-level position is well suited for individuals starting their careers, who enjoy interacting with people and want practical sales experience.

Health and Safety Measures

Asurion places employee health and safety at the forefront. Meeting customers in their homes enhances the customer experience, and we ensure all staff feel safe performing their duties.

Get to Know Us

Click to see our day in the life video. Asurion is a global tech solutions leader that values employees at all levels. Our products and services support more than 350 million customers worldwide. Through customer interactions, our team demonstrates integrity in serving, solving, and selling by listening to needs, providing accurate information, and acting professionally.