Technical Support Engineer

Technical Support Engineer role supporting O&M plants across the Americas with real-time troubleshooting, technical analysis, and project execution.

Responsibilities

• Act as the primary technical resource for resolving operational and maintenance issues at O&M facilities across the Americas
• Provide real-time analysis, perform root cause investigations, and support urgent outages
• Review plant and equipment performance data to improve heat rate, efficiency, and long-term reliability
• Access DCS and CMMS systems and produce professional reports with actionable recommendations
• Interpret control logic, P&IDs, electrical schematics, and other technical drawings
• Collaborate with engineering teams to address design, maintenance, and operational challenges
• Support outage planning using TMS and PCM systems, including assistance with BSOLs and related documentation
• Coordinate with internal resource managers to secure personnel, tools, and logistics for outages and special projects
• Evaluate and recommend product modifications based on plant experience
• Provide feedback to engineering teams and contribute to lessons learned across the fleet
• Cross-train with fellow engineers and act as a project delegate as needed
• Use Siemens systems including PCM, SAP, and WRIT to investigate and resolve technical issues

Requirements

• Bachelor of Science degree (or equivalent experience) in Engineering, Thermodynamics, Computer Science, Process Engineering, or Chemical Engineering
• Minimum 5 years experience in Combined Cycle Power Plant operations, maintenance, plant engineering, or power plant commissioning
• Hands-on knowledge of large rotating equipment, steam and gas turbine generators, and DCS
• Experience with electrical, instrumentation and control, mechanical systems, heat exchangers, and water treatment plants
• Experience with cooling tower maintenance (planned and corrective)
• Motivated self-starter with collaborative approach; able to identify and complete tasks with minimal direction
• Understanding of maintenance philosophies, including tracking asset metrics such as MTBF, preparing CMMS reports, and recommending system enhancements
• Willingness to travel up to 25%, including extensive on-site presence during scheduled and unplanned outages, special projects, and customer meetings, often with short notice
• Legally authorized for employment in the United States without current or future employer-sponsored work authorization
• Siemens Energy employees with current visa sponsorship may be eligible for internal transfers

Technologies

• DCS
• CMMS
• TMS
• PCM
• BSOLs
• SAP
• WRIT
• P&IDs

Benefits

• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

Position Overview

• Support operating plants in achieving goals for safety, reliability, availability, and efficiency by delivering timely solutions for planned and unplanned events
• Lead and execute projects assigned by the Engineering Manager in a safe, regulatory-compliant, and cost-effective manner to maximize customer value
• Collaborate with other Support Engineers to respond to dynamic plant needs and drive continuous operational excellence

Gas Services

• Low-emission power generation through service and decarbonization
• Zero or low emission power generation and all gas turbines under one roof, plus steam turbines and generators
• Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet

About Siemens Energy

• ~100,000 employees across more than 90 countries
• Develops energy systems for reliable and sustainable energy delivery
• 150-year legacy of innovation supporting decarbonization, new technologies, and energy transformation

Location: Orlando, FL (onsite)