Technical Support Specialist I

Eastern Florida State College is hiring a Technical Support Specialist I for onsite support on the Cocoa Campus in Cocoa, Florida. This full-time role focuses on installing, modifying, and performing minor repairs to computer hardware and software systems while providing technical assistance to users, in collaboration with the broader IT team.

Role Overview

The Technical Support Specialist I installs, modifies, and completes minor repairs for computer hardware and software systems. The position also provides technical assistance to users and coordinates closely with IT staff across the Cocoa Campus.

Responsibilities

• Install, modify, and make minor repairs to computer hardware and software systems
• Provide technical assistance to users

Required Qualifications

• High School diploma or GED
• Required knowledge of the capabilities of computer hardware, software, and operating systems
• Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques
• Valid Florida Motor Vehicle Operator’s license required
• Ability to communicate both orally and in writing
• Ability to occasionally lift, push, pull and/or move up to 40 pounds
• Ability to access input and retrieve information and/or data from a computer
• Works inside in an office environment
• Works outside in various weather conditions
• Works in or with moving vehicles and/or equipment
• Works in noisy conditions

Preferred Qualifications

• One year’s experience in a similar technical support position preferred
• Industry certifications preferred

Additional Requirements and Screening

• Successful fingerprinting is required; the selected candidate must pay the current fingerprinting fee of $36.00, which is non-refundable
• Understanding of and commitment to Equal Access/Equal Opportunity
• Official transcripts of all collegiate work will be required to be considered beyond the application phase

Salary and Benefits

The annual salary is $37,584. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.

Work Schedule and Location

This position is onsite in Cocoa, FL.

How to Apply

• Applications will be accepted from October 14, 2026 through October 28, 2026; the College may extend or conclude searches without notice
• Applications must be submitted prior to 5:00 p.m. on the closing day

Important Notes

• This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans and eligible spouses of veterans

Official Transcripts Requirement

• High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment
• All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.