Support Jobs in Honolulu, HI

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18d ago

IT Help Desk Support Technician (Temporary)

Remedy Intelligent Staffing Honolulu, HI

Honolulu, HI

18d ago

$26 - $32/hr Contract Application Support Computer Skills Hardware Support

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Job Description

Remedy Intelligent Staffing is seeking a temporary IT Help Desk Support Technician to provide frontline end-user support in Honolulu, onsite. The role emphasizes assisting users, configuring and troubleshooting devices, and handling basic IT service tasks within Microsoft 365 and Windows environments. This contract position offers hourly pay and requires prior IT support experience.

Position Details

Location: Honolulu, HI (onsite)
Job Type: Contract
Salary: USD 26 - 32 per hour
Experience: 2+ years

Responsibilities

Provide day-to-day end-user technical support in person, by phone, and remotely
Set up, configure, maintain, and troubleshoot workstations, laptops, and mobile devices
Support Microsoft 365 applications, including user accounts, email, and access issues
Assist with basic IT systems and operational support to ensure smooth IT functionality
Respond to and resolve help desk tickets in a timely manner
Maintain accurate documentation of issues, resolutions, and IT assets
Support overall daily IT service coverage and team initiatives

Requirements

2–5 years of experience in IT help desk or technical support
Strong working knowledge of Microsoft 365 and Windows environments
Experience with device management and troubleshooting hardware/software issues
Excellent communication and customer service skills
Ability to manage multiple priorities and work both independently and as part of a team
Reliable, detail-oriented, and responsive

Technologies

Microsoft 365
Windows

Benefits

Weekly pay
Medical, Dental, Vision & Prescription
Free online classes, EAP, discounts & more

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