Grafana

Grafana Support Jobs

2 jobs found

10d ago

GD168 Science Data Center Operations Technical Support Developer

ADNET Systems, Inc. Greenbelt, MD

Greenbelt, MD

10d ago

Full time Analytics Business Intelligence Dashboards

Apply Now

Job Description

This onsite role supports NASA Goddard Space Flight Center's GES DISC operations by delivering technical assistance for science data center activities. The position requires collaboration with scientists, system administrators, software developers, and other staff to process, ingest, and distribute data for NASA Earth and environmental missions. Based in Greenbelt, Maryland, the role demands a bachelor’s degree and a minimum of two years of relevant experience.

Responsibilities

Support ongoing science data processing, ingest, and distribution operations for multiple GES DISC data streams
Ensure data availability from data providers and make data accessible for science production and the user community
Assist in statistical analytics related to data collection inventory and data metrics collection and reporting
Generate, format, develop and automate reports
Tweak or modify existing automated scripts that collect and visualize data metrics
Create and modify scripts to improve reporting of operations status
Monitor operational alert reporting, assist with troubleshooting, and submit trouble tickets as needed
Document data anomalies via the ticketing system and investigate causes
Collaborate with system administrators to verify the consistency of data archive disk backups
Support system testing for new software releases
Coordinate with external interfaces for ingest and distribution of new data products

Requirements

Bachelor of Science in computer sciences, physical sciences, civil, environmental, systems engineering, or related fields
Familiarity with UNIX/Linux environments (2 years)
Demonstrated problem solving and troubleshooting ability with an independent and Creative approach
Familiarity with data formats and metadata, especially as related to earth or environmental data
Minimum 2 years’ experience as a database user, including familiarity with SQL queries and understanding of database table relationships
Minimum 2 years of prior software development or maintenance experience in Python, C, or Perl
Strong written and oral communication skills
U.S. Citizenship or Permanent Residency (LPR) required, with U.S. residency for the past 3 consecutive years
Ability to obtain and maintain a Tier 1 Investigation through NASA

Technologies

UNIX/Linux
SQL
Python
C
Perl
Elasticsearch
Kibana
Grafana
AWS

Benefits

Annual Leave and Sick Leave
Military and Family Emergency Leave
Paid Holidays
Performance Bonuses
Medical, Dental, and Vision Plans
Direct Deposit Payroll
401K Plan with Company Matching and Immediate Vesting
Tuition Reimbursement for training and career development
Swag bags

View full job page →

21d ago

Help Desk Support

Software Technology Inc Columbus, OH

Columbus, OH

21d ago

Full time Dashboards Data Analytics End User Support

Apply Now

Job Description

Software Technology Inc is hiring an onsite Help Desk Support professional in Columbus, Ohio. The role centers on delivering user-focused assistance through established help desk tools, with a strong emphasis on precise documentation, installations, troubleshooting, and ongoing systems monitoring. You will work with familiar platforms including Service Now, Remedy, IRIS, Powershell, Genesis, UEM, and Grafana to support operational reliability on site.

The ideal candidate will bring hands-on experience with the listed help desk software, a proven ability to produce high-quality documentation within a ticketing system, and a service-oriented approach. This role values clear communication, keen attention to detail, and a proactive mindset for installation, issue resolution, and system health assessments.

Requirements

Experience with help desk software, including Service Now, Remedy, IRIS, Powershell, Genesis, UEM, and Grafana
Strong documentation capabilities and meticulous attention to detail within ticketing systems such as Service Now
Service-oriented mindset
Installation capabilities
Troubleshooting expertise
Strong critical thinking and problem-solving skills
Experience with systems evaluation and operational monitoring

Technologies

Service Now
Remedy
IRIS
Powershell
Genesis
UEM
Grafana

View full job page →

Grafana Support Jobs

GD168 Science Data Center Operations Technical Support Developer

Help Desk Support

Get Grafana Support Jobs alerts