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UBS

Associate Director, Tech Support Analyst

UBS
Nashville, TN Full time Posted 28d ago
Application Support Associate Director Azure Sql Dashboards Databases Grafana Information Technology (IT) Issue Tracking IT Services Monitoring Operating Systems Risk Management Splunk SQL Technical Support Unix Operating System
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Job Description

Step into a role where you help keep critical trading and risk systems running reliably. Based in Nashville, TN on-site, you will support and improve the workflows and applications used by service and product teams, with a focus on performance, redundancy, and supportability across multiple technical domains.

What you’ll do

  • Support the Service, Product Manager and FX trading/risk applications across several technical domains.
  • Maintain a high-quality standard across workflows, processes, tooling, and applications.
  • Debug and define workarounds for known errors to drive process improvements.
  • Develop enhancements that improve application performance, redundancy, and supportability.
  • Share expertise in the management of existing and new IT products and services.

What you bring

  • Bachelor’s degree (or foreign equivalent) in Engineering (Any), Finance, Computer Science, or a related field.
  • 2 years in the job offered or as Technical Lead, Systems Engineer, or a related occupation.
  • Experience with: BigPanda, Splunk, JIRA, Grafana, Unix variants such as Linux, databases such as Sybase, Oracle, Microsoft Azure SQL.
  • Experience with messaging technologies including MQ, Tibco RV, and Tibco EMS.
  • Experience with SQL, Python, and Unix shell script.

Your career comeback

UBS is open to applications from career returners. Find out more about the program on ubs.com/careercomeback.

The team

You will work within the Tech Support Analyst team in Nashville, TN, supporting service, product manager, and FX trading/risk applications through technical improvements and high-quality operational workflows.

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