GD168 Science Data Center Operations Technical Support Developer
Analytics
Business Intelligence
Dashboards
Data Analysis
Data Analytics
Data Center
Data Management
Data Platform
Data Processing
Data Visualization
Database
Databases
Grafana
Information Technology (IT)
IT Operations
Kibana
Production Support
Reporting and Analytics
Server Management
SQL
Technical Support
Telemetry
Job Description
This onsite role supports NASA Goddard Space Flight Center's GES DISC operations by delivering technical assistance for science data center activities. The position requires collaboration with scientists, system administrators, software developers, and other staff to process, ingest, and distribute data for NASA Earth and environmental missions. Based in Greenbelt, Maryland, the role demands a bachelor’s degree and a minimum of two years of relevant experience.
Responsibilities
- Support ongoing science data processing, ingest, and distribution operations for multiple GES DISC data streams
- Ensure data availability from data providers and make data accessible for science production and the user community
- Assist in statistical analytics related to data collection inventory and data metrics collection and reporting
- Generate, format, develop and automate reports
- Tweak or modify existing automated scripts that collect and visualize data metrics
- Create and modify scripts to improve reporting of operations status
- Monitor operational alert reporting, assist with troubleshooting, and submit trouble tickets as needed
- Document data anomalies via the ticketing system and investigate causes
- Collaborate with system administrators to verify the consistency of data archive disk backups
- Support system testing for new software releases
- Coordinate with external interfaces for ingest and distribution of new data products
Requirements
- Bachelor of Science in computer sciences, physical sciences, civil, environmental, systems engineering, or related fields
- Familiarity with UNIX/Linux environments (2 years)
- Demonstrated problem solving and troubleshooting ability with an independent and Creative approach
- Familiarity with data formats and metadata, especially as related to earth or environmental data
- Minimum 2 years’ experience as a database user, including familiarity with SQL queries and understanding of database table relationships
- Minimum 2 years of prior software development or maintenance experience in Python, C, or Perl
- Strong written and oral communication skills
- U.S. Citizenship or Permanent Residency (LPR) required, with U.S. residency for the past 3 consecutive years
- Ability to obtain and maintain a Tier 1 Investigation through NASA
Technologies
- UNIX/Linux
- SQL
- Python
- C
- Perl
- Elasticsearch
- Kibana
- Grafana
- AWS
Benefits
- Annual Leave and Sick Leave
- Military and Family Emergency Leave
- Paid Holidays
- Performance Bonuses
- Medical, Dental, and Vision Plans
- Direct Deposit Payroll
- 401K Plan with Company Matching and Immediate Vesting
- Tuition Reimbursement for training and career development
- Swag bags