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Axiom Technologies

Desktop Support Engineer (Backfill/Part-Time)

Axiom Technologies
Minneapolis, MN Contract Posted 1d ago
Desktop Support End User Support Hardware Support Information Technology (IT) IT Services It Support Network Support Onsite Onsite Support Technical Support
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Job Description

Axiom Technologies is hiring an on-demand Desktop Support Engineer for onsite, part-time support in Minneapolis, MN. This is a contract independent contractor role where assignments are dispatched by the Service Delivery Team based on client needs. You will provide hands-on IT support for enterprise end users, handling desktop, laptop, peripheral, and connectivity issues at the client location.

Work model: Independent Contractor (1099) with dispatch/part-time scheduling. There is no guaranteed number of working hours, and engineers are contacted via phone or email when support is required. Each assignment includes site location, SPOC details, and reporting time before you begin.

Start date: Immediate.

Eligibility: U.S. Citizens and Green Card Holders preferred.

What you’ll do

  • Deliver onsite desktop and IT support for end users at client sites in Minneapolis.
  • Troubleshoot and resolve issues for Windows desktops, laptops, and peripherals.
  • Install, configure, and maintain hardware, operating systems, and enterprise software applications.
  • Support network connectivity issues, including LAN troubleshooting and basic diagnostics.
  • Assist with device setup, replacement, and hardware installations.
  • Perform basic network troubleshooting using console access when required.
  • Document service activities and communicate updates to the service delivery team.
  • Follow client IT policies and security procedures during onsite work.

What you bring

  • Strong knowledge of Windows operating systems and desktop environments.
  • Experience with hardware troubleshooting and replacement.
  • Basic understanding of networking, including LAN connectivity, switches, and routers.
  • Ability to diagnose and resolve issues involving desktops, printers, and peripherals.
  • Good communication and customer service skills.
  • Ability to work independently in onsite support environments.

Tools and equipment

  • Windows Laptop
  • LAN Cable
  • Console Cable
  • Screwdriver Toolkit
  • Basic IT troubleshooting tools

Technologies you’ll work with

  • Windows operating systems
  • LAN
  • Switches
  • Routers
  • Windows Laptop
  • LAN Cable
  • Console Cable
  • Screwdriver Toolkit

Location: Minneapolis, Minnesota, USA (onsite)

Contract type: Independent Contractor (1099) | Independent Contractor (Dispatch / Part-Time)

To apply: Send your resume to [email protected].

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