Help Desk Support Specialist
Job Description
Provide phone and remote help desk support for technology in the district, troubleshooting devices and software while keeping communication clear.
Responsibilities
- Deliver direct and remote technology support across the district, with support primarily provided over the phone
- Assist with workstation computers and peripherals
- Support network devices
- Provide support services for software and applications
- Troubleshoot computer operating systems and resolve reported issues
- Communicate effectively with customers during support interactions
Requirements
- Citizenship, residency, or work visa required
- Demonstrable experience troubleshooting computer operating systems
- Verifiable experience working in a fast paced, customer centric information technology environment
- Excellent oral and written communication skills
Job Details
- Job ID: 5876578
- Location: Lincoln, NE (onsite)
- Position Type: Full-Time
- Starting Date: Immediately
- Days: 260 (year round calendar)
- Pay: $22.31 to $23.25 per hour
- Pay rate: $23.25 (2026-27 pay rate)
- Posted: Aug 06, 2026 5:00 AM (UTC)
- Application Deadline: Aug 17, 2026 11:59 PM (Central Standard Time)
- Job Categories: Support Staff > Computer Support
Additional Information
- Subject to veterans preference
- Job Description: Help Desk Support Specialist
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