In-Home Sales & Tech Support

Full-time in-home sales and tech support requiring daily travel to customer residences to serve, solve, and sell tech solutions.

Responsibilities

• Deliver on the front lines using the Serve, Solve, Sell approach to meet customer needs.
• Complete paid training before working independently in the field.
• Gain hands-on sales experience while learning products and sharpening communication, negotiation, and problem solving.
• Receive ongoing coaching and mentoring to grow confident and tech-savvy.
• Meet customers in their homes, at the office, or any location as needed.
• Asurion pre-schedules customer interactions to help you reach and exceed sales targets.
• Provide exceptional customer service throughout each interaction, prioritizing the customer.
• Use expertise to address and resolve tech issues with solutions that are easy to understand for all skill levels.
• Ensure customers leave with a working resolution and a product that supports future tech needs.
• Leverage a growing range of products to tailor solutions for each customer.
• Listen actively to identify needs and position products to meet them.
• Apply strong negotiation and communication skills to pivot smoothly and close appropriate sales.

Requirements

• Comfortable working in a sales environment with defined targets.
• Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
• Ability to provide proof of valid car insurance (Manhattan excluded).
• Personal vehicle (excluding motorcycles); travel up to 120 miles one-way from the inventory warehouse.
• Five-day work week with a schedule that includes evenings, weekends, and holidays to meet customer timing.
• Personal cellphone required to stay connected on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented and persuasive communication skills.
• Open-minded with a passion for learning a broad set of skills applicable to multiple career paths.
• Naturally outgoing and comfortable with frequent human interaction.
• Flexibility may be required as hours vary based on business needs and market demand.

Benefits

• Base hourly rate of $20 per hour, guaranteed for all hours worked and paid bi-weekly; earned pay can be accessed early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement per IRS guidelines, paid weekly.
• $35 phone stipend paid monthly.
• 3 to 4 weeks of paid training prioritized for your success.

Health and Safety Measures

• Employee health and safety are top priorities. Meeting customers in homes enhances the experience, and safety standards are in place to keep staff secure on the job.

Get to Know Us

Click to see our day in the life video. Asurion is a global tech solutions leader with a culture that values employees at every level. Our products and services reach 350M+ customers worldwide, more than Netflix and Hulu combined. Through interactions with customers, our experts demonstrate integrity in serving, solving and selling by listening to needs and providing accurate information.