Join a local, part-time in-home role that blends sales with hands-on tech support in Albuquerque, NM.

Meet customers in-home or in-office as scheduled by Asurion, with opportunities to meet and exceed sales targets
Deliver customer service throughout each interaction with the customer first
Diagnose and resolve customers’ technology issues and provide clear, understandable solutions for all tech skill levels
Confirm customers leave with an effective resolution and a product that supports their future tech needs
Recommend solutions using Asurion’s expanding product range
Listen to identify customer needs and match products to those needs
Use strong communication and negotiation skills, including the ability to adjust and close appropriately

Comfortable working in a sales environment with set targets
Valid driver’s license and satisfactory driving record with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
Personal vehicle (excluding motorcycles); appointments are in neighborhoods and cities near your inventory warehouse
Maximum expected travel distance is 120 miles one-way
Ability to work a varied 5-day week schedule designed to meet customers on their timeline, including evenings, weekends, and holidays
Personal cellphone to stay connected while on the job
Comfort working around household pets
Efficient, adaptable, goal-oriented, and persuasive communication skills
Open-minded and motivated to learn a wide range of skills that can support multiple career paths
Naturally outgoing and comfortable with human interaction
Work hours may vary based on business needs and market demand, with a standard schedule provided

Base pay: $21.00 per hour
Additional earnings: mileage reimbursement, phone stipend, and sales commission
Part-time schedule: 5 evenings/week, 4:05pm to 9:00pm

Guaranteed base hourly rate for all hours worked, paid bi-weekly (earned pay can be accessed early)
Uncapped commissions based on sales performance, paid bi-weekly
Mileage reimbursement based on IRS guidelines, paid weekly
$35 phone stipend, paid monthly
3 weeks paid training to support success while preparing to work independently in the field

Entry-level position suitable for someone starting a career who enjoys talking to people and wants hands-on sales experience
Support customers during the role’s busiest hours using a Serve, Solve, Sell approach
Includes paid training to get ready for independent field work

Customer home visits support a strong customer experience, with a focus on helping employees feel safe while working

In-Home Sales & Tech Support

Job Description