In-Home Sales & Tech Support (Part Time)

Part-time in-home sales and tech support in Raleigh, NC with daily customer visits, paid training, earnings potential, and an evenings-focused schedule.

Responsibilities

• Represent the Serve, Solve, Sell approach on the front lines to assist customers.
• Complete paid training before independently working in the field.
• Learn products and gain hands-on sales experience while building communication, negotiation, and problem-solving skills.
• Receive ongoing coaching and mentoring to support growth and maintain confidence and tech proficiency.
• Meet customers in their homes, in offices, or wherever they are, with pre-scheduled interactions aimed at meeting or exceeding targets.
• Deliver exceptional customer service throughout every interaction, keeping the customer first.
• Apply technical know-how to diagnose and resolve issues, providing clear solutions for all levels of tech knowledge.
• Ensure customers leave with a workable resolution and a product lineup that addresses future tech needs.
• Leverage Asurion product offerings to tailor solutions to individual customers.
• Actively listen to uncover needs and position products to meet those needs effectively.
• Utilize strong negotiation and communication skills to pivot smoothly and close appropriate sales.

Requirements

• Comfortable working in a sales environment with defined targets.
• Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
• Ability to provide proof of valid car insurance (Manhattan excluded).
• Personal vehicle (excluding motorcycles). Customer appointments located in neighborhoods around the inventory warehouse; travel up to 120 miles one-way.
• Flexible 5-day work week designed to meet customers on their schedule, including evenings, weekends, and holidays.
• Personal cellphone to stay connected on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a broad set of skills applicable to various career paths.
• Naturally outgoing and thrives in human interaction.
• Work hours may vary with business needs and market demand; flexibility may be required.
• Daily travel to customer residences; local in-home field role, not remote.

What you'll bring to the team

• Experience in a sales environment with targets, and a valid driver’s license with at least 1 year of driving experience.
• Proof of car insurance (Manhattan excluded) and a personal vehicle (no motorcycles) with travel up to 120 miles one-way to neighborhoods around the warehouse.
• Availability across a varied 5-day week, including evenings, weekends, and holidays.
• Personal cellphone to stay informed while on the job.
• Comfort with household pets and a personable, outgoing demeanor for in-person interactions.
• Efficient, adaptable, goal-oriented, and persuasive communication abilities.
• Readiness to learn a broad range of skills relevant to multiple career paths.
• Willingness to engage with customers and build rapport in person.
• Note that work hours may shift based on business needs and market demand; flexibility is required.

We take care of you (Benefits)

• Base hourly rate guaranteed for all hours worked, with bi-weekly payroll and the option to access earned pay early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement according to IRS guidelines, paid weekly.
• $35 phone stipend paid monthly.
• Three weeks of paid training to support initial success.