In-Home Sales & Tech Support (Part Time)

This part-time role combines in-home field sales with on-site tech support, requiring daily travel to customer residences. The position includes paid training, a base wage, mileage reimbursement, a phone stipend, and commissions, with flexible afternoon or evening scheduling options.

Location

Jacksonville, FL (onsite)

Role Overview

This position blends in-home sales activities with technical support responsibilities in a field setting. It offers paid training, a base hourly rate, mileage reimbursement, a monthly phone stipend, and sales commissions, with the possibility of a flexible afternoon or evening schedule.

Responsibilities

• Assist customers using the Serve, Solve, Sell framework on the front lines.
• Complete paid training to operate independently in the field.
• Build product knowledge and gain hands-on sales experience while refining communication, negotiation, and problem-solving skills; ongoing coaching supports growth and confidence.
• Meet customers in their homes, at their offices, or wherever they are; pre-schedule interactions and aim to meet or exceed sales targets while delivering exceptional service.
• Apply expertise to diagnose and resolve tech issues, providing clear solutions that address current needs and future requirements.
• Leverage Asurion products to offer tailored solutions; listen actively to identify needs and position products accordingly; use negotiation and communication skills to close sales.

Requirements

• Comfortable working in a sales environment with established targets.
• Valid driver’s license with a satisfactory driving record and at least one year of driving experience.
• Ability to provide proof of valid auto insurance (Manhattan excluded).
• Own a personal vehicle (no motorcycles); customer appointments occur in neighborhoods and cities around the inventory warehouse, with a typical travel radius up to 120 miles one-way.
• Work a varied five-day week including evenings, weekends, and holidays.
• Personal cellphone required to stay connected on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a broad set of skills applicable to multiple career paths.
• Outgoing personality that thrives on interaction with people.
• Flexibility: work hours may vary based on business needs and market demand.

Benefits

• Base hourly rate guaranteed for all hours worked, with bi-weekly pay.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement per IRS guidelines, paid weekly.
• Phone stipend of $35 paid monthly.
• Three weeks of paid training.

Pay Rate

$23.00 per hour plus mileage reimbursement, phone stipend, and sales commission.

Part-Time Schedule

• Standard five-day schedule with afternoon/evening availability: typically 4:05 PM to 9:00 PM, end times may vary based on customer needs.
• In select markets, a flexible 4+ day option may be available: 25 hours per week across at least four days, with at least one weekend day; shifts run 12:05 PM to 9:00 PM, start as late as 4:00 PM, and end times vary.
• If the flexible option is offered in your market, you may choose between schedules.
• Schedule availability is essential; review the details before applying.

About the Role

We are seeking individuals for In-Home Sales and Tech Support to operate during peak hours. This entry-level position is well suited for someone starting a career, who enjoys engaging with people and gaining hands-on sales experience.