In-Home Sales & Tech Support (Part-Time)

Join Asurion Insurance Services for a part-time, in-home sales and tech support role based in Memphis, TN. This onsite position combines daily visits to customer residences with paid training and a Serve/Solve/Sell approach, featuring an evenings-friendly schedule and clear incentives. The role offers a competitive base hourly rate of $23, with abundant opportunities to grow through performance.

Benefits

• Base hourly rate guaranteed for all hours worked, with bi-weekly pay and the option to access earned pay early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• Phone stipend of $35, paid monthly.
• Training includes 3 weeks paid, with emphasis on your success in the field.

Responsibilities

• Meet customers in their homes, in offices, or other convenient locations as needed.
• Pre-schedule interactions to meet and exceed sales targets while delivering strong service quality.
• Provide exceptional customer service throughout the interaction, always prioritizing the customer’s needs.
• Apply your expertise to diagnose and resolve tech issues, delivering solutions that are understandable regardless of the customer’s tech knowledge.
• Ensure customers leave satisfied with a working resolution and a product that addresses future tech needs.
• Leverage Asurion’s growing product line to tailor solutions to individual customers.
• Listen actively to identify needs and position products that meet those needs.
• Utilize strong negotiation and communication skills to guide the appropriate sale.
• Complete paid training to prepare you for independent field work.

Requirements

• Comfortable working in a sales environment with set targets.
• Valid driver’s license with a satisfactory driving record and at least 1 year of driving experience.
• Proof of valid car insurance (Manhattan excluded).
• Personal vehicle (excluding motorcycles) with travel up to 120 miles one-way to neighborhoods and cities near the inventory warehouse.
• Varied 5-day workweek including evenings, weekends, and holidays to align with customer availability.
• Personal cellphone for on-the-job communication.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a broad set of skills applicable to multiple career paths.
• Naturally outgoing and thriving in interpersonal interactions.
• Note: Work hours may vary based on business needs and market demand; flexibility is required.

Health and Safety Measures

At Asurion, health and safety are a priority. Meeting customers at their homes enhances the customer experience, and the company commits to ensuring all employees feel safe while performing their duties.

Get to Know Us

Asurion is a global tech solutions leader that values employees at every level. Our products and services reach 350M+ customers worldwide, more than Netflix and Hulu combined. Through customer interactions, our experts demonstrate integrity in serving, solving, and selling, with a focus on listening to needs and providing accurate information.