In-Home Sales & Tech Support (Part Time)

Responsibilities

• Meet customers at their home, office, or wherever they are located.
• Asurion will pre-schedule interactions to help you reach and exceed sales targets.
• Deliver outstanding customer service throughout every engagement, keeping the customer first.
• Apply technical expertise to diagnose and resolve problems, communicating clear solutions for customers with varying tech knowledge.
• Ensure customers leave with a workable resolution and a product aligned to future tech needs.
• Promote Asurion's growing catalog of products with tailored recommendations.
• Listen actively to understand customer needs and match products accordingly.
• Use strong negotiation and communication skills to guide conversations toward the appropriate sale.

Requirements

• Comfort working in a sales environment with defined targets.
• Valid driver’s license and a clean driving record with at least one year of driving experience.
• Proof of valid car insurance (Manhattan excluded).
• Personal vehicle (no motorcycles); travel up to 120 miles one-way to neighborhoods and cities around the inventory warehouse.
• Flexible 5-day work week including evenings, weekends, and holidays to meet customers on their schedule.
• Personal cellphone for on-the-job connectivity.
• Comfort working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a willingness to learn a broad skill set across career paths.
• Outgoing personality that thrives on human interaction.
• Note: Work hours may vary based on business needs and market demand; some flexibility is required.

Benefits

• Base hourly rate guaranteed for all hours worked, paid bi-weekly; earned pay can be accessed early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• $35 monthly phone stipend.
• Three weeks of paid training prioritizing your success.

Part-Time Schedule

This role requires afternoon and evening availability.

What You Can Expect to Do

• As a Field Sales Representative, you will guide customers through the Serve, Solve, Sell model.
• Begin with paid training to prepare for independent field work.
• In the field, apply the Serve, Solve, Sell model consistently to engage customers and close opportunities.

What You’ll Bring to the Team

• Comfort in a sales environment with set targets.
• Valid driver’s license and driving history meeting requirements (at least 1 year of driving).
• Proof of valid car insurance (Manhattan excluded).
• Personal vehicle (no motorcycles); travel up to 120 miles one-way around the inventory warehouse area.
• Five-day varied schedule including evenings, weekends, and holidays.
• Personal cellphone for work updates.
• Comfort around household pets.
• Efficient, adaptable, goal-oriented, persuasive communication.
• Open-minded with a passion for learning across diverse skills.
• Outgoing, people-oriented personality.
• Note: Hours may fluctuate based on business needs and market demand.

Health and Safety Measures

Asurion prioritizes employee health and safety, especially when meeting customers at their homes, to ensure a safe work environment.