IT Support Specialist

DataMax IT Services is hiring a full-time IT Support Specialist for an onsite role with a large client in Sheboygan, WI. This position supports everyday technology needs across PCs, laptops, and industry-specific software, with the added advantage of working as part of a team while handling real-world help desk and network printing requests. If you value hands-on troubleshooting, maintenance, and user support, this role is built around those day-to-day responsibilities.

What you will do

• Handle configuration, installation, and maintenance of PCs in a team environment
• Provide help desk support for end-user issues
• Support network printing for connected devices
• Support laptops and industry-specific software
• Install new equipment and perform corrective and preventive measures on existing systems
• Ensure anti-virus software is installed, properly configured, regularly updated, and working correctly on PC and server stations
• Test computers and confirm systems are functioning properly
• Identify and resolve problems that impact computer operating systems

What you bring

• A sound understanding of PC operating systems and TCP/IP
• Strong interpersonal skills to understand networking needs, troubleshoot with users, and communicate clearly with both technical and non-technical audiences
• 1-3 years of experience providing on-site and/or remote technical support to end users
• Will consider a strong candidate who recently graduated with a 2-year computer support related Vocational/Technical Degree

Tech you will work with

• PC operating systems
• TCP/IP
• Anti-virus software

Benefits and role details

• Health insurance
• Paid time off
• Full-time position
• Compensation commensurate with experience
• In person work location
• Reliable transportation required

Minimum experience: 1 year. Education: 2-year computer support related Vocational/Technical Degree.