Technical Support

San Bernardino County Public Defender’s Office is seeking a Technical Support Public Service Employee (PSE) to help support internal and public-facing digital platforms and communications.

Responsibilities

• Create public-facing digital content, including graphics, photography, video, audio, written materials, and social media.
• Use Adobe Creative Suite to produce marketing and informational materials supporting the Public Defender’s mission.
• Design, develop, and maintain the department’s websites.
• Collaborate with department staff to improve website functionality, visual design, and the user experience.
• Provide support to the technical and media services teams.

Requirements

• Minimum six (6) months of experience using or supporting computer systems with substantial use of computer equipment, mobile devices, and desktop software (for example: spreadsheets, word processing, multimedia editing), or performing desktop support tasks including diagnosing and resolving issues with:
  • Workstations
  • Mobile devices
  • Related applications
  • Network resources
  • Printers and other technical equipment
• College coursework may substitute for experience: completion of six (6) semester units or nine (9) quarter units of college-level coursework in web development, graphic design, multimedia, communications, marketing, or a closely related field.
• Transcripts required: attach a copy of your transcripts.

Technology

• Adobe Creative Suite

Conditions of Employment

• Assignment: assignments may be made to any location in the County based on department needs.
• Travel: travel throughout the County may be required, and employees must make transportation provisions.
• Visa sponsorship: San Bernardino County cannot consider candidates who require visa sponsorship at the time of application or in the future.

Selection Process

• Submit the online employment application and supplemental questionnaire by the closing date.
• The recruitment closes once a sufficient number of qualified applications are received; qualified candidates are referred directly to the department.
• If you need technical assistance, review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627.
• Human Resources is not responsible for issues or delays caused by your internet connection, computer, or browser when submitting an application.

EEO/ADA and Accommodation

• San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer.
• If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Public Service Employee (PSE) Information

• PSE positions are recurrent, non-regular, limited positions.
• Candidates are at-will throughout the term of employment and will not retain regular status.