Technical Support Analyst

The Technical Support Analyst role at Dillard's Data Center in Little Rock, Arkansas focuses on assisting IT service users by resolving complex hardware, application, and service challenges. The position emphasizes cross-department collaboration to address vulnerabilities, with on-site full-time hours and a flexible schedule.

Responsibilities

• The primary objective is to support Dillard's Information Technology service users by resolving intricate operational or procedural challenges involving hardware, applications, and services.
• The team collaborates across all internal IT departments to identify and mitigate vulnerabilities.

Requirements

• This is a full-time, on-site position located at our Little Rock, AR headquarters. A high level of attendance is required as an essential function of this position.
• No immigration sponsorship (for example H-1B, TN, STEM OPT) is available for this position.
• This role requires the flexibility to work a varied schedule, including holidays, weekends, and after-hours shifts as required.

The Opportunity

Dillard’s is looking for a Technical Support Analyst to join our Data Center team in Little Rock, Arkansas. This role requires the flexibility to work a varied schedule, including holidays, weekends, and after-hours shifts as required.

Location & Hours

This is a full-time, on-site position located at our Little Rock, Arkansas headquarters. A high level of attendance is required as an essential function of this position. No immigration sponsorship (for example H-1B, TN, STEM OPT) is available for this position.