Web Design, Social Media, & IT Support Specialist

SMOKY MOUNTAIN HOME HEALTH & HOSPICE is hiring a Web Design, Social Media, & IT Support Specialist to support the organization’s online presence and daily technology needs. This onsite role combines website maintenance, social media content management, marketing graphics creation, and practical IT support for employees across the business.

What you will be doing

• Maintain, update, and assist with the design of the company website.
• Manage company social media accounts and help develop engaging, professional content.
• Create graphics, digital content, and other marketing materials.
• Assist with marketing initiative and community management efforts.
• Provide day-to-day IT and technical support to employees.
• Troubleshoot computers, printers, and other office technology and equipment.
• Support employees with basic software, hardware, connectivity, and technology-related issues.
• Help identify opportunities to improve the company’s online presence and digital communication.
• Bring creative ideas and recommendations for social media, marketing website content, and technology.
• Work collaboratively with management and staff across the organization.
• Perform other related marketing, technology, and administrative duties as needed.

What you bring

• Dependable and organized, with the ability to work independently.
• Comfort troubleshooting common computer and technology issues.
• Knowledge of websites, social media platforms, and digital content.
• Creative ability to develop engaging content and graphics.
• Comfort working with computers, printers, and other office equipment.
• Effective communication with employees who have varying levels of technical knowledge.
• Willingness to learn new programs, platforms, and technologies.
• Ability to manage multiple responsibilities and prioritize tasks.
• Professional approach and comfort collaborating with employees and management.
• Proactive mindset with willingness to bring new ideas to the table.

Preferred skills & experience

• Experience or education in web design or website management.
• Information technology.
• Computer support and troubleshooting.
• Social media management.
• Digital marketing.
• Graphic design.
• Content creation.
• Marketing or communications.
• Candidates with a combination of relevant education, professional experience, and demonstrated technical or creative skills are encouraged to apply.

Location and work setting

• Work location: In person
• Location: Newport, TN 37821 (preferred)

Important notes

• Smoky Mountain Home Health and Hospice does not offer relocation reimbursement for this position.
• Specific compensation (pay) details are not discussed prior to a formal employment offer. Compensation details are reviewed with candidates during the offer stage, following the organization’s policy for privacy and consistency across disciplines.

Equal opportunity employer

• Smoky Mountain Home Health and Hospice is an Equal Opportunity Employer committed to an inclusive environment. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, and local laws.
• Employment is contingent upon successful completion of pre-employment screenings, which may include background checks, licensure verification, and drug screening in accordance with company policy.