Support Jobs in Fort Worth, TX

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17d ago

Asurion Fort Worth, TX

Fort Worth, TX

17d ago

$21+/hr Full time Consultative Sales Customer Service Customer Support

Asurion is hiring for a full-time, in-home sales and tech support role based in Fort Worth, TX (onsite).

Assist customers on the front lines using Asurion's Serve, Solve, Sell approach.
Complete paid training to prepare for independent field work.
Build product knowledge and gain hands-on sales experience while developing communication, negotiation, and problem-solving skills.
Receive ongoing coaching and mentoring to grow confidence and stay tech-savvy.
Meet customers in homes, in offices, or wherever they are located.
Work with pre-scheduled customer interactions designed to help you meet and exceed sales targets.
Provide exceptional customer service throughout the interaction, always prioritizing the customer.
Apply expertise to diagnose and resolve tech issues and deliver clear, understandable solutions for all levels of tech knowledge.
Ensure customers leave with a working resolution and a product that supports their future tech needs.
Leverage Asurion’s expanding product lineup to tailor solutions for customers.
Listen actively to identify needs and position products uniquely to meet those needs.
Utilize strong negotiation and communication skills to pivot smoothly and close appropriate sales.

Comfortable working in a sales environment with specific targets.
A valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
Proof of valid car insurance is required (Manhattan excluded).
A personal vehicle (excluding motorcycles); customer service appointments are in neighborhoods and cities near the inventory warehouse. Travel may reach up to 120 miles one-way.
Flexible five-day schedule designed to meet customers on their timeline, including evenings, weekends, and holidays.
A personal cellphone to stay connected while on the job.
Comfortable working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-minded with a willingness to learn a broad range of skills applicable to multiple career paths.
Naturally outgoing and comfortable engaging with people.
Note: Hours may vary based on business needs and market demand; flexibility may be required.

Base hourly pay guaranteed for all hours worked, with bi-weekly payroll and early access to earned pay.
Uncapped commissions based on sales performance, paid bi-weekly.
Mileage reimbursement according to IRS guidelines, paid weekly.
Monthly stipend of $35 for mobile phone usage.
3 to 4 weeks of paid training focused on your success.

This entry level position focuses on in-home sales and tech support during peak hours, ideal for someone starting their career who enjoys talking to people and wants hands-on sales experience.

Employee health and safety are top priorities at Asurion.
Meeting customers at their homes can enhance the customer experience, and safety measures are in place to support this.
Efforts are made to ensure all employees feel safe performing their duties.

Watch our day-in-the-life video to gain insight into the role.
Asurion is a global tech solutions leader with a culture that values employees across all levels.
We serve 350M+ customers worldwide, a reach larger than some streaming services combined.
Our experts demonstrate integrity in serving, solving, and selling by listening to customer needs, providing accurate information, and acting in alignment with Asurion values.

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