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Rhel Support Jobs

4 jobs found

9d ago

Helpdesk Technician

Lockheed Martin Corporation Colorado Springs, CO

Colorado Springs, CO

9d ago

$58k - $101k/yr Full time Active Directory Ansible Automation

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Job Description

Helpdesk Technician at Lockheed Martin Space in Colorado Springs, CO onsite focuses on handling trouble tickets in a classified environment, managing user accounts, applying software upgrades and cybersecurity measures, troubleshooting, and overseeing inventories and remote access portals.

Responsibilities

Process trouble tickets within a classified environment
Administer enterprise user accounts across multiple authentication servers
Deploy software upgrades to existing systems
Implement cybersecurity solutions and remediations
Troubleshoot issues and provide support across the information system
Oversee environment machine inventories and manage remote access portals

Requirements

Active DOD SECRET clearance
DOD 8140 level II requirement (current Security+ or equivalent)
Windows environment experience and Active Directory expertise
Linux background or Linux+ certification

Technologies

Red Hat Enterprise Linux
Solaris
vSphere
VirtualBox
RDP
SSH
Exceed TurboX
GitLab
Ansible
PowerShell
bash
Active Directory

Benefits

Medical
Dental
Vision
Life Insurance
Short-Term Disability
Long-Term Disability
401(k) match
Flexible Spending Accounts
EAP
Education Assistance
Parental Leave
Paid time off
Holidays

Security clearance

This position requires a government security clearance; US citizenship is required for consideration.

Clearance level

Top Secret

Expression of interest

By applying to this job, you express interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. You may be contacted for this and future openings.

Ability to work remotely

Onsite full-time work at a designated Lockheed Martin facility

Work schedules

Lockheed Martin supports a variety of alternate work schedules for added flexibility
Schedules range from standard 40 hours over five days to condensed formats
Condensed schedules provide additional time away from the office and complement paid time off benefits

Schedule for this position

9x80 schedule with every other Friday off

Pay rate

Annual base salary range is $57,500 to $101,430

Experience level

Hourly/Non-Exempt

Business unit

SPACE

Relocation available

Career area

Information Technology

Type

Full-Time

Shift

First

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11d ago

Senior Desktop Support Specialist

University of Michigan Ann Arbor, MI

Ann Arbor, MI

11d ago

$70k - $80k/yr Full time Senior Active Directory Bash

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Job Description

The University of Michigan CAEN invites you to join a collaborative campus IT team in Ann Arbor, Michigan. This onsite Senior Desktop Support Specialist position provides frontline support across Windows, macOS, and Linux, including imaging and deploying new hardware, diagnosing end user issues, and keeping endpoints secure and up to date. The role offers a salary of USD 70,000 to 80,000 per year, a comprehensive benefits package, and a culture built on service, learning, and teamwork.

This is a full-time, regular, nonexempt on-site role based at the Ann Arbor campus.

Responsibilities

Image and deploy new desktop hardware and peripherals to ensure ready-to-use devices.
Coordinate network port activations and VLAN assignments, acting as the link between end-user devices and core network services.
Support accurate inventories of hardware, software licenses, and departmental supplies to maintain fiscal accountability.
Provide frontline end-user support to faculty, researchers, and staff across multiple campus locations with varied IT environments.
Troubleshoot and resolve complex issues across Windows, macOS, and Linux, including printing, mobile devices, and common peripherals.
Deliver high-touch service through attentive listening, clear questions, plain language explanations, and empowering users.
Communicate status, timelines, and next steps proactively; document work and outcomes in the ticketing system.
Identify recurring problems and contribute to documentation and process improvements to reduce repeat incidents.
Educate faculty and staff on productivity and collaboration tools such as Google Workspace, Microsoft 365, Slack and Teams.
Facilitate IT onboarding for new hires, ensuring hardware, software, and access permissions are ready for Day 1.
Provide immediate hands-on troubleshooting for conference room AV systems and presentation technologies.
Manage requests via phone, email, and in-person visits with prompt resolution and clear communication.
Offer roving support across departments and collaborate with embedded staff to minimize single points of failure.
Monitor and prioritize ticket queues to meet service level agreements during high-volume periods.
Create and maintain standard operating procedures and provide performance updates for leadership.
Act as a local point of contact for IT security incidents, coordinating with department and CAEN staff and campus security teams.
Proactively apply security patches and monitor vulnerability scans to uphold system integrity.

Requirements

Bachelor's degree in Engineering, Science, Technology or an equivalent combination of education and experience.
At least five years of experience administering Windows (Active Directory), macOS, and Linux environments, including command-line scripting and desktop productivity troubleshooting; enterprise macOS experience with hardware and OS deployment.
Experience with current Linux distributions (Ubuntu, RHEL, CentOS) and scripting in Bash or Python.
Ability to manage hardware lifecycles and oversee hundreds of computers in a diverse environment.
Solid knowledge of security fundamentals (patching, encryption, firewalls) and translating security policies into operational procedures.
Strong incident assessment, communication, and documentation skills with a focus on improving post-incident processes.
Experience establishing endpoint inventories and lifecycle management with consistent configurations across diverse devices.
Strong understanding of TCP/IP and network troubleshooting.
Commitment to excellent customer service and effective cross-team collaboration.
Familiarity with desktop storage devices and modern backup technologies.

Technologies

Windows
macOS
Linux
Active Directory
Ubuntu
RHEL
CentOS
Bash
Python
Group Policy Objects
Google Workspace
Microsoft 365
Slack
Teams
CrashPlan
NAS

Benefits

Generous time off
A retirement plan with two-for-one matching contributions and immediate vesting
Multiple health insurance options
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care
Maternity and parental leave

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21d ago

IT Help Desk Tech

Ledgent Technology Milpitas, CA

Milpitas, CA

21d ago

$30 - $31/hr Contract Ansible Computer Skills End User Support

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Job Description

What this role offers

Ledgent Technology is offering a 12 month contract for an IT Help Desk Tech in Milpitas, onsite. The role is compensated at USD 30–31 per hour and centers on practical hardware and software installation, user support, asset management, backups, and infrastructure tasks, with a focus on Linux environments and Ansible automation.

Responsibilities

Install and configure hardware and software components to ensure proper usability.
Rack and stack servers and related equipment; lift up to 50 pounds.
Troubleshoot hardware and software issues to restore operations.
Adhere to electrical safety standards in all activities.
Repair or replace damaged hardware as needed.
Upgrade systems to enable software compatibility across all computers.
Install and configure systems that support infrastructure and research and development activities.
Develop and maintain installation and configuration procedures.
Test and evaluate new software and hardware prior to rollout.
Provide user support and serve as the first point of contact for error reporting.
Build positive relationships with all departments and colleagues.
Conduct daily backup operations and monitor data integrity.
Maintain comprehensive technical documentation.
Handle operations and support tasks as part of daily duties.
Asset Management, including four physical asset audits per year.
Track inventory at all times.

Requirements

4+ years of experience in computer networks and systems maintenance.
A+, Linux+, or Cisco Certified Network Associate accreditation is advantageous.
Forman deployment experience.
Experience with Ansible.
Installation, management, and support of Linux base OS such as RHEL, CENTOS, ROCKY, UBUNTU.
Asset Management experience.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Attention to detail.
Strong problem solving skills.

Technologies

RHEL
CENTOS
ROCKY
UBUNTU
Ansible

Position details

Contract: 1 year
Location: Milpitas, CA onsite
Open positions: 1

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1mo ago

Sr. Associate, Tech Support Engineer

L3Harris Technologies Nashville, TN

Nashville, TN

1mo ago Closed

Full time Customer Support Help Desk Incident Management

This position is no longer accepting applications (closed Jul 3, 2026).

Job Description

Based in Nashville, this onsite role supports cross-functional teams tasked with sustaining multiple Software Integration Lab configurations for mission-system solutions with national security impact. The Sr. Associate in Technical Support Engineering operates under general direction, applying theoretical knowledge within standard processes to troubleshoot, install, and maintain lab environments and related hardware and software components.

Responsibilities

Coordinate with external IT consultants and contractors to troubleshoot complex processes and projects
Accept multi-tier support requests and log trouble tickets in the database
Provide remote assistance to off-site customers
Participate in program team meetings to understand Software Integration Lab needs
Design SIL solutions aligned with software requirements
Fabricate wiring required to install hardware components
Review event logs for servers and firewalls and monitor alerts
Provide advanced PC hardware and software setup, support, and repair
Install desktop operating systems and application patches
Perform advanced LAN troubleshooting and infrastructure support, including wiring, soldering, troubleshooting, and connectivity
Analyze customer organizational needs and help resolve a broad range of computer problems
Contribute as a multidisciplinary member of production teams
Design, implement, maintain, and improve electrical instruments, equipment, facilities, components, products, and systems for commercial and industrial uses
Approach all duties with a professional and positive attitude

Requirements

Bachelor’s Degree with a minimum of 2 years of related experience; or Graduate Degree or equivalent with 0 to 2 years of related experience; or 6+ years of related experience in lieu of a degree
Two years of experience with schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC/DC theory, electronics, and general build processes including soldering, wiring, PCB handling, and mechanical assembly
Two years of experience operating basic electrical test equipment, electronics tools, and hand tools safely and properly
Two years of networking experience covering LANs, routers, and switches
Technically focused post-secondary education degree
Experience in a VMware environment (ESXi and vCenter)
Experience with bare metal systems/servers building and preparation
Experience administering LANs and primary OSs such as Windows 7, Windows 10, and RHEL Linux
Experience with help desk software such as Dell KACE
Installation and maintenance experience with a variety of third-party software

Technologies

VMware ESXi
VMware vCenter
Dell KACE
Windows 7
Windows 10
RHEL Linux

Location and Schedule

Location: Nashville, TN (onsite). Schedule: 9/80, every other Friday off.

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