In Home Sales Support Jobs

1 job found

Today

In-Home Sales & Tech Support

Asurion Insurance Services Waukesha, WI

Waukesha, WI

Today

$23 - $23/hr Part time Customer Service Customer Support Field Service

Apply Now

Job Description

Asurion Insurance Services offers a part-time in-home field role in Waukesha, WI (onsite) that combines tech support with sales. You’ll be supported by 3 weeks of paid training and ongoing coaching as you work independently with customers using the Serve, Solve, Sell approach. Compensation includes a guaranteed base hourly rate, uncapped commissions, and additional pay for travel and phone use.

What you’ll do

You’ll travel daily to customer residences (appointments are pre-scheduled) to provide help and offer tailored product solutions. Customer interactions may take place in-home or wherever the customer is when you arrive. Throughout each visit, your focus is to deliver exceptional customer service and resolve tech issues in a way that’s easy to understand.

Complete paid training to prepare you to work independently in the field
Meet customers as scheduled and maintain a customer-first mindset throughout the interaction
Use your tech knowledge to troubleshoot and resolve customer issues with clear, understandable guidance
Help customers leave with a working resolution and a product designed to support future tech needs
Leverage Asurion’s product range to deliver solutions tailored to what each customer needs
Listen actively to identify needs and communicate product options effectively
Apply strong negotiation and communication skills, making a smooth pivot as needed to complete an appropriate sale
Consistently follow the Serve, Solve, Sell model during every appointment

Compensation & schedule

$23.00 hourly + mileage reimbursement + $35 phone stipend monthly + sales commission
Base hourly rate is guaranteed for all hours worked and paid bi-weekly
Earned pay can now be accessed early
Uncapped commissions based on sales performance, paid bi-weekly
Mileage reimbursement based on IRS guidelines, paid weekly

Part-time schedule: 5 evenings/week, hours are 4:05pm to 9:00pm.

What you need

Comfort working in a sales environment with set targets
A valid driver’s license and satisfactory driving record, with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal vehicle (excluding motorcycles)
Customer appointments are in neighborhoods and cities surrounding your inventory warehouse; expected maximum travel distance is 120 miles one-way
Ability to work a varied 5-day week schedule designed to meet customers, including evenings, weekends, and holidays
A personal cellphone to stay connected while on the job
Comfort working around household pets
Efficient, adaptable, goal-oriented approach with persuasive communication
Open-minded with a passion for learning a wide range of skills
Naturally outgoing and motivated by human interaction
Work hours may vary based on business needs and market demand; flexibility may be required

Health, safety, and support

Asurion prioritizes employee health and safety. Meeting customers at their homes is designed to create a strong customer experience, and the company works to ensure employees feel safe doing their work.

View full job page →

Get In Home Sales Support Jobs alerts

New In Home Sales Support Jobs, daily.