In-Home Sales & Tech Support

Asurion Insurance Services offers paid, in-field training and a compensation package built to reward performance. This part-time role blends customer interactions with both sales and hands-on tech support, with a guaranteed base hourly rate, uncapped commissions, and added support for your time on the road through mileage reimbursement and a phone stipend. You will work onsite in North Charleston, SC and interact with customers in their homes or nearby locations, with appointments pre-scheduled by Asurion.

What You’ll Do

• Meet customers at their homes, in-office, or wherever they are, with interactions pre-scheduled by Asurion.
• Deliver exceptional customer service throughout the full interaction, keeping the customer first.
• Use your expertise to resolve customers’ tech issues by providing clear, understandable solutions regardless of their tech background.
• Help customers leave with a resolution that works and a product that supports their future tech needs.
• Leverage Asurion’s growing range of products to recommend tailored options.
• Listen actively to identify needs and present products in a way that fits the customer.
• Use strong negotiation and communication skills to make a smooth pivot and complete the appropriate sale.
• Consistently demonstrate the Serve, Solve, Sell model in the field.

Training and Support

• 3 weeks of paid training where your success is the top priority.
• Training on all products, including how to deliver interactive sales opportunities that build communication skills, negotiation tactics, and problem solving.
• Coaching, mentoring, and ongoing learning opportunities to help you stay on track and tech-savvy.

Pay and Schedule

$22.05 hourly + mileage reimbursement + phone stipend + sales commission. Earned pay is paid bi-weekly, with base hourly pay guaranteed for all hours worked and paid bi-weekly.

• Part-time schedule: 5 evenings/week, hours 4:05pm to 9:00pm.

• Mileage reimbursement: based on IRS guidelines, paid weekly.
• Phone stipend: $35 paid monthly.
• Commissions: uncapped, paid bi-weekly.

Requirements

• Comfort working in a sales environment with set targets.
• Valid driver’s license and satisfactory driving record with at least 1 year driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• Personal vehicle (excluding motorcycles).
• Appointments are located in neighborhoods and cities surrounding your inventory warehouse, with a maximum expected travel distance of 120 miles one-way.
• Ability to work a varied 5-day week schedule designed to meet customers on their timeline, including evenings, weekends, and holidays.
• Personal cellphone to keep you informed while on the job.
• Comfort working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a wide range of skills applicable to a variety of career paths.
• Naturally outgoing and comfortable with human interaction.
• Work hours may vary based on business needs and market demand; flexibility may be required.

Health and Safety

Asurion prioritizes employee health and safety. Meeting customers at their homes supports a strong customer experience, and the company works to help ensure employees feel safe while doing their work.