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Closed on July 6, 2026.
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Job Description
The role centers on training and supporting Crown Data Systems customers, working closely with clients and internal staff to ensure effective use of Crown tools and solutions.
Responsibilities
- Acquire understanding of how customers operate and how Crown delivers tools and solutions to support their business needs.
- Assist with customer training sessions.
- Respond to technical or business inquiries from customers using Crown's software tools.
- Aid in troubleshooting new Crown products.
Requirements
- Comfortable engaging directly with customers at varying levels of sophistication.
- Collaborative by nature and able to work effectively with others.
- Motivated with a proactive approach to learning and solving customer problems.
Technologies
- Windows
- Microsoft Azure
- Application Insights
Benefits
- 401(k)
- Health insurance
- Paid time off
- Professional development assistance
Company Description
Crown Data Systems has been providing the transportation industry with leading-edge software and support solutions since 1999.
Job Summary
We are seeking a staff member who will help us train and support our customers. This is a multi-faceted role that requires close collaboration with customers and with other staff members.
Job Type
Full-time
Pay
USD 21.00 - 27.50 per hour
Location
Cheektowaga, NY 14227 (Preferred; onsite)
Ability to Commute
Cheektowaga, NY 14227 (Required)
Ability to Relocate
Relocate before starting work (Preferred) to Cheektowaga, NY 14227
Work Location
In person
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