In-Home Sales & Tech Support

This part-time local role combines in-home customer interactions with hands-on tech support and sales. Asurion will provide paid training as you apply the Serve, Solve, Sell approach to help customers resolve technology issues and choose tailored products that support their future needs.

This position is onsite in the Stamford, CT area and requires daily travel to customer residences. Customer appointments are scheduled in neighborhoods and cities surrounding your inventory warehouse, with a maximum expected travel distance of 120 miles one-way.

What you’ll do

• Meet customers in-home, in-office, or wherever the pre-scheduled interaction takes place to meet and surpass your sales targets.
• Deliver exceptional customer service throughout each interaction, with the customer as the top priority.
• Troubleshoot and resolve customers’ tech issues, providing an understandable solution regardless of their technical background.
• Ensure customers leave with a resolution that works and a product aligned to their future tech needs.
• Use Asurion’s growing range of products to offer tailored solutions.
• Listen actively to identify customer needs and position products uniquely to match those needs.
• Apply strong negotiation and communication skills, make a smooth pivot when needed, and stay highly motivated to get it right and complete the appropriate sale.

What you bring

• Comfort working in a sales environment with set targets.
• A valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
• Ability to provide proof of valid car insurance (excluded: Manhattan).
• A personal vehicle (excluding motorcycles).
• Ability to work a varied 5-day week schedule designed around customer needs, including evenings, weekends, and holidays.
• A personal cellphone to stay up to date on the job.
• Comfort working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded approach to learning a wide range of skills that can transfer across career paths.
• Natural outgoing style and enjoyment of human interaction.
• Work hours may vary based on business needs and market demand, with flexibility required.

Pay and schedule

• Part time (on a varied 5-day week schedule)
• Pay rate: $24.80 hourly + mileage reimbursement + phone stipend + sales commission
• Part-time schedule provided: 5 evenings/week, Hours: 4:05pm to 9:00pm

Training and benefits

• Base hourly rate is guaranteed for all hours worked and paid bi-weekly; earned pay can be accessed early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• $35 phone stipend paid monthly.
• 3 weeks paid training.

Health and safety

Asurion prioritizes employee health and safety. Meeting customers at their homes supports a positive customer experience, and employees feel safe while completing their work.