In-Home Sales & Tech Support (Part Time)

Asurion, a global tech solutions leader, invites you to join a part-time In-Home Sales & Tech Support role on its onsite team in Houston, TX. This position blends hands-on customer service with practical tech support, requiring daily travel to customers’ residences, paid training, and a flexible afternoon to evening schedule. The role offers a starting pay of $21 per hour and emphasizes solving problems while guiding customers toward suitable solutions.

Responsibilities

• Visit customers at home, in the office, or other locations, pre-scheduling interactions to maximize sales opportunities.
• Provide outstanding customer service throughout every engagement, always prioritizing the customer first.
• Apply expertise to diagnose and resolve tech issues, presenting clear solutions for customers with varying levels of tech knowledge.
• Ensure customers leave with a working resolution and a product that supports their future tech needs.
• Leverage Asurion’s expanding product lineup to offer tailored solutions.
• Listen actively to identify customer needs and position products accordingly.
• Utilize strong negotiation and communication skills to smoothly pivot conversations toward the right sale.
• Begin with paid training to prepare you for independent field work.

Requirements

• Comfortable working in a sales environment with set targets.
• Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
• Proof of valid car insurance required; Manhattan is excluded.
• Personal vehicle (no motorcycles); travel up to 120 miles one-way to neighborhoods surrounding the inventory warehouse.
• Five-day work week with a varied schedule that includes evenings, weekends, and holidays.
• Personal cellphone to stay connected while on the job.
• Ability to work around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a wide range of skills applicable to various career paths.
• Naturally outgoing and comfortable engaging with people.
• Hours may vary based on business needs and market demand, with flexibility required.

Benefits

• Base hourly rate guaranteed for all hours worked, with bi-weekly pay and early access to earned wages.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement per IRS guidelines, paid weekly.
• Monthly $35 phone stipend.
• Three weeks of paid training.

Get to Know Us

Asurion is a global tech solutions leader that values employees at every level. The company serves more than 350 million customers worldwide, delivering services and products that help customers solve, listen, and act. A day-in-the-life video provides a glimpse into the culture and responsibilities of this role.

Health and Safety Measures

Employee health and safety are top priorities at Asurion. Meeting customers at their homes is part of the role, and the company commits to ensuring all employees feel safe performing their duties.