In-Home Sales & Tech Support (Part Time)

This part-time, onsite role with Asurion Insurance Services in San Francisco, CA combines in-home field sales with tech support. The position follows the Serve, Solve, Sell framework, includes paid training, and offers a flexible schedule to accommodate customer appointments and field demands.

Responsibilities

• Represent the Serve, Solve, Sell approach on the front lines, assisting customers effectively.
• Complete paid training to prepare for independent field work.
• Engage with customers in their homes, offices, or other locations; pre-schedule interactions to pursue and exceed sales targets while delivering outstanding service.
• Apply technical knowledge to resolve customers' issues, explain solutions clearly to all levels of tech proficiency, and ensure a durable resolution and relevant product alignment.
• Leverage Asurion’s product portfolio to tailor recommendations, listen to customer needs, and position offerings to meet those needs; use negotiation and communication skills to finalize sales.
• Build product knowledge and sales experience with ongoing coaching and mentorship to support growth and confidence in technology.

Requirements

• Valid driver’s license and a satisfactory driving record with at least one year of driving experience.
• Ability to provide proof of valid car insurance (note: Manhattan area excluded).
• Personal vehicle (not a motorcycle) with customer appointments in neighborhoods and cities around the inventory warehouse; travel up to 120 miles one-way.
• Willingness to work a varied five-day schedule, including evenings, weekends, and holidays.
• Personal cellphone for on-the-job communications.
• Comfort with working around household pets.
• Efficient, adaptable, goal-oriented and persuasive communication abilities.
• Open-minded attitude and enthusiasm for learning a broad set of skills applicable to multiple career paths.
• Naturally outgoing with comfort in frequent human interaction.
• Schedule availability is essential; review the posted schedule details prior to applying.
• Work hours may vary with business needs and market demand; flexibility may be required.
• Comfortable operating in a sales environment with set targets.

Benefits

• Base hourly rate is guaranteed for all hours worked, with bi-weekly pay; earned pay may be accessed early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement aligned with IRS guidelines, paid weekly.
• Monthly phone stipend of 35 USD.
• Three weeks of paid training to support success in the role.

Health and Safety Measures

Asurion prioritizes employee health and safety, with a focus on safe interactions when meeting customers at their homes to enhance the customer experience. The company is committed to providing a safe work environment for all staff.