Asurion is seeking an In-Home Sales and Tech Support professional for a part-time, onsite role in Birmingham, Alabama. This position blends in-person customer interactions with practical tech support, offering a base hourly pay, mileage reimbursement, a phone stipend, and commissions, all within afternoons and evenings hours after a structured paid training program.
Responsibilities
- Serve as a frontline advisor guiding customers through the company’s Serve, Solve, Sell approach.
- Complete paid training to enable independent field work from the start.
- Meet customers in their homes, at an office, or wherever they are located.
- Take advantage of pre-scheduled customer interactions to meet or exceed sales targets.
- Deliver exceptional customer service throughout every engagement, keeping the customer first.
- Use expertise to resolve tech issues and present clear, understandable solutions for customers with varying levels of technical knowledge.
- Ensure customers leave with a working resolution and a product aligned with their future tech needs.
- Leverage Asurion’s product portfolio to tailor solutions to each customer.
- Listen actively to identify needs and position products to address them effectively.
- Apply strong negotiation and communication skills to pivot smoothly and secure appropriate sales outcomes.
Requirements
- Comfort working in a sales environment with established targets.
- A valid driver’s license and a satisfactory driving record with at least one year of driving experience.
- Ability to provide proof of valid car insurance (excluding Manhattan).
- A personal vehicle (excluding motorcycles). Travel will occur to neighborhoods and cities surrounding the inventory warehouse, with a maximum expected distance of 120 miles one-way.
- Availability to work a varied 5-day week, including evenings, weekends, and holidays to align with customer schedules.
- A personal cellphone to stay connected on the job.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-minded with a genuine interest in learning a broad set of skills across potential career paths.
- Naturally outgoing with a talent for building rapport through human interaction.
Benefits
- Base hourly rate is guaranteed for all hours worked and paid bi-weekly, with earned pay available early.
- Uncapped commissions based on sales performance, paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- 35 dollar monthly phone stipend.
- Three weeks of paid training to prioritize success from the start.
Part-Time Schedule
This is a part-time role with afternoon and evening availability required.
About the Role
This entry-level position is suited for someone starting a career who enjoys talking to people and gaining hands-on sales experience, while performing in-home sales and tech support during peak hours.
Get to Know Us
Asurion is a global tech solutions leader that values employees at every level. The role supports a mission to listen to customer needs, provide accurate information, and deliver solutions through a balanced approach of service and sales. The company serves over 350 million customers worldwide, underscoring a collaborative culture focused on integrity and professional growth.
Health and Safety Measures
Employee health and safety are top priorities. Meeting customers in their homes is supported by practices designed to ensure a safe and positive field experience for every team member.
