In-Home Sales & Tech Support (Part Time)
Job Description
Part-time in-home sales and tech support role on site in Miami, FL with Asurion Insurance Services, earning USD 21 per hour.
Responsibilities
- Represent Asurion on the front line by applying the Serve, Solve, Sell framework to guide customer interactions.
- Complete paid training before working independently in the field.
- Build product knowledge and gain hands-on sales experience while developing communication, negotiation, and problem-solving skills.
- Receive ongoing coaching and mentorship to support growth and maintain tech confidence.
- In the field, apply the Serve, Solve, Sell model by:
- Serve: meet customers in-home, in-office, or at their location; interactions are pre-scheduled to help you reach sales targets.
- Serve: deliver exceptional service with the customer at the center of every interaction.
- Solve: leverage your expertise to address tech issues and present clear solutions for customers of varying technical knowledge.
- Solve: ensure customers depart with a workable resolution and a product plan for future tech needs.
- Sell: recommend a tailored set of Asurion products based on customer needs.
- Sell: listen actively and position products to meet identified requirements.
- Sell: employ persuasive negotiation and communication skills to close appropriate sales.
Requirements
- Comfortable working in a sales environment with set targets.
- Valid driver’s license with a satisfactory driving record and at least 1 year of driving experience.
- Ability to provide proof of valid car insurance (Manhattan excluded).
- Personal vehicle (excluding motorcycles); customer visits are in neighborhoods and cities around the inventory warehouse with a one-way travel distance up to 120 miles.
- Flexible 5‑day workweek to meet customers on their schedule, including evenings, weekends, and holidays.
- Personal cellphone to stay connected while on the job.
- Comfortable working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-minded with a passion for learning a wide range of skills applicable to multiple career paths.
- Naturally outgoing and comfortable engaging with people.
- Note: Work hours may vary based on business needs and market demand; some flexibility may be required.
Benefits
- Base hourly rate is guaranteed for all hours worked, with bi-weekly pay; earned pay can be accessed early.
- Uncapped commissions based on sales performance, paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 monthly phone stipend.
- Three weeks of paid training focused on your success.
Health and Safety Measures
- Asurion prioritizes employee health and safety; meeting customers at their homes is part of delivering a strong customer experience, with efforts to ensure all employees feel safe on the job.