IT Support/Student Learning Specialist

This onsite role at Ledgent Technology blends front-line IT support with student learning support in a school environment. You will keep classroom technology and core systems running reliably while helping students build responsible, effective technology habits through age-appropriate lessons and digital learning guidance.

Working with faculty, staff, students, and families, you’ll help ensure technology resources are accessible and aligned with educational goals, from day-to-day troubleshooting to device lifecycle management and user access.

What You’ll Do

• Deliver front-line technology support for faculty, staff, and students.
• Troubleshoot hardware, software, connectivity, and account-access issues.
• Support classroom and instructional technology so learning tools function consistently.
• Assist with deployment, maintenance, and lifecycle management of school-owned devices.
• Maintain accurate inventory records for technology assets and software subscriptions.
• Support equipment procurement, evaluation, and replacement planning.
• Manage user accounts, permissions, and access controls across school technology platforms.
• Help maintain the integrity, security, and efficiency of core administrative and learning systems.
• Support data management processes and user access requests.
• Monitor technology resources and escalate issues when appropriate.
• Collaborate with external vendors and service providers on technology projects and maintenance.
• Support operational technology needs including wireless connectivity and printing services.
• Implement and support technology safety measures and content-filtering solutions.
• Promote responsible use of school technology resources.
• Assist with security best practices, compliance requirements, and risk mitigation efforts.
• Develop and deliver age-appropriate lessons that promote responsible technology use and responsible digital behavior.
• Integrate technology skill development into the broader educational experience.
• Adapt learning experiences for students across multiple grade levels.
• Facilitate engaging learning focused on topics such as:
  • Online safety and responsible digital behavior
  • Privacy awareness and personal information protection
  • Cyberbullying prevention and positive online interactions
  • Critical evaluation of digital content and information sources
  • Digital footprint awareness and online reputation
  • Ethical use of technology and intellectual property
• Partner with educators to strengthen technology integration within classrooms.
• Provide guidance on instructional technology tools and effective digital learning practices.
• Facilitate technology-focused training sessions and professional learning opportunities.
• Support initiatives that help families navigate technology-related topics affecting students.
• Share resources and best practices related to digital wellness, online safety, and emerging technology trends.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Educational Technology, Computer Science, Education, or a related field.
• Two or more years of experience providing technical support, technology services, or educational technology support.
• Experience working with children, students, educators, or youth-focused programs.
• Demonstrated ability to communicate technical concepts clearly to diverse audiences.

Preferred Qualifications

• Experience in a school, educational, nonprofit, or youth-focused environment.
• Experience supporting cloud-based productivity and collaboration platforms.
• Familiarity with student information systems, learning management systems, or educational technology tools.
• Industry-recognized technology or educational technology certifications.

Compensation and Work Details

• Location: Huntington Beach, CA (onsite)
• Salary: USD 60,000 - 70,000 per year
• Position type: Direct hire
• Schedule: 100% on site
• Benefits: Outstanding school benefits (up to 70k/year listed in benefits section)

Skills and Competencies

• Strong customer-service orientation and interpersonal skills.
• Excellent troubleshooting and problem-solving abilities.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication.
• Commitment to fostering a positive, supportive learning environment.
• Ability to work collaboratively with students, faculty, staff, and families.
• Understanding of age-appropriate technology use and digital learning practices.