IT Support Specialist[Mandarin preferred]
Job Description
Support customer-facing IT operations with hands-on Apple/Mac troubleshooting, equipment maintenance, and onsite AV/event support in New York.
Responsibilities
- Investigate and configure QA testing devices for required setups
- Debug, maintain, and support printers as issues arise
- Manage inventory and coordinate logistics, including laptop wipes, equipment distribution for new hires, and monitor installations
- Inspect, repair, and troubleshoot equipment and accessories across conference rooms, computer rooms, and industrial areas
- Set up and provide ongoing support for AV event equipment
- Own asset movement and receiving and support network/infrastructure imaging during office build-outs
- Support equipment build-outs including cabinets and Covid thermal cameras
- Provide courier service and arrange loaner replacements of equipment when needed
Requirements
- Required: Apple computer experience and Mac OS repair and service experience
- Preferred: Mandarin preferred
- Please only apply if you have the Apple/Mac OS repair & service experience
Technologies
- Apple computer
- Mac OS
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Types
- Full-time
- Part-time
- Contract
Pay
- $55,000.00 per year
Work Location
- In person
- New York, NY (onsite)
- Preferred commute area: New York, NY 10036
- Preferred relocation: Relocate before starting work to New York, NY 10036
Location: New York, NY (onsite)
Similar Jobs
