MicroComputer Technical Support Specialist (Anticipated)

At Cleveland Hill UFSD in Cheektowaga, NY, this onsite MicroComputer Technical Support Specialist role centers on keeping classroom technology and the associated server and personal computer systems running smoothly within an educational environment. The position requires after-hours scheduling flexibility, collaboration with staff, and a hands-on approach to ensure instructional technology remains available when needed.

Responsibilities

• Broad understanding of Server/Cloud to personal computer transfer principles
• Knowledge of operating systems for both servers and personal computers
• Familiarity with local area network topologies and associated operating systems
• Strong systems analysis concepts
• Clear oral and written communication
• Ability to document and retain notes
• Basic troubleshooting skills
• Efficient and effective time management
• Ability to work well with others
• Logical reasoning and sound judgment
• Initiative and resourcefulness
• Physical condition commensurate with job demands
• Strong customer service skills and background
• Commitment to ensuring classroom technology supports instruction
• General AV knowledge on sound and light boards, connections, and lighting
• Flexibility for after-school and weekend activities

Requirements

• Bachelor's degree from a regionally accredited or NYS registered four-year college or university and two years of computer programming experience, including at least one year of programming and/or maintenance of vendor-supplied operating software; or
• Associate's degree in Data Processing, Computer Science, Business Administration, or related field with four years of data processing experience, two of which included programming and/or maintenance of vendor-supplied operating software; or
• High school diploma or equivalency and six years of data processing experience, two of which included programming, plus at least one year of programming and/or maintenance of vendor-supplied operating software; or
• An equivalent combination of training and experience as defined by the above options

Benefits

• Paid Holidays
• Generous Paid Personal/Sick time
• Premium Health plans
• Dental and Optical
• Life insurance at no cost to you
• NYS Retirement System
• 403b and 457 retirement plans

Performance knowledge, skills attributes and characteristics

• General knowledge of Server/Cloud to PC transfer principles
• Knowledge of server and personal computer operating systems
• Knowledge of local area network topologies and operating systems
• Good knowledge of systems analysis concepts
• Ability to communicate clearly both orally and in writing
• Ability to document and retain notes
• Basic troubleshooting skills
• Ability to use time efficiently and effectively
• Ability to work well with others
• Strong logical reasoning and sound judgment
• Initiative and resourcefulness

Civil service title: MicroComputer Technical Support Specialist

Application deadline

07/14/2026