Technical Support Officer, Conference management

Johns Hopkins University is hiring a Technical Support Officer, Conference management to support Jhpiego’s technical presence at major malaria conferences across the October 2026 to June 2027 period. This role serves as a central support contact for assigned conference activities tied to ASTMH, MiM, and other events as needed, with emphasis on coordination, communication, knowledge management, and reporting before and after each conference.

Working remotely from Baltimore, MD, United States (with remote not on-site or under 10% on-site hours), the selected candidate will partner with technical teams and cross-department stakeholders to help ensure smooth execution of Jhpiego’s conference preparation and impact. The position is a casual/on-call role, with a Monday–Friday schedule from 8:30 am to 5:00 pm, and an hourly starting salary range of $32.35 to $39.88 (commensurate with experience).

Conference support and coordination

• Act as the main point of contact for assigned conference support for ASTMH, MiM, and other conferences as needed.
• Work with technical staff to support efficient management and implementation of technical activities.
• Provide specialized technical assistance for Jhpiego’s presence at:
  • ASTMH Annual Meeting (November 2026)
  • MiM Conference (May 2027)
• Provide surge support for preparation, planning, coordination, communication, knowledge management, and reporting leading up to and following conferences.
• Manage conference preparation and presence in support of global health or development programs.

Cross-team collaboration and content development

• Coordinate and liaise with the Office of Global and Technical Excellence (GPTE) including country projects and programs, the Office of Strategic Growth and Partnerships (SGP), and the Global Engagement and Communications Office (GECO).
• Translate technical program information into clear, accessible content.
• Develop communications products such as success stories, newsletters, infographics, briefs, and presentations.

Tools and technologies

• MS Office 365, including PowerPoint, Excel, SharePoint, and Teams
• JIRA and related tools

Qualifications

• Three years of related experience
• Master’s degree in a related field
• Excellent oral and written command of English
• Experience with MS Office 365 tools (including PowerPoint, Excel, SharePoint, Teams) and JIRA
• Understanding of branding and marking requirements for donor-funded projects is an advantage
• Ability to work across multiple country teams and manage competing priorities and short deadlines
• Strong writing, editing, and organizational skills
• Demonstrated experience managing conference preparation and presence for global health or development programs

Additional details

• Duration: October 2026 – June 2027
• Classified title: Program Officer
• Role/Level/Range: ACRP/04/MD
• FLSA status: Exempt
• Employee group: Casual / On Call
• Location/Department: Jhpiego, Department name: 60000105-Global Programs and Technical Excellence
• Background checks: The successful candidate(s) will be subject to a pre-employment background check.
• Vaccine requirements: Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine.