Job Description

GIT America Inc. offers an on-site Technical Support Specialist role in Irvine, CA with a salary range of USD 60,000 to 90,000 per year. The position includes a comprehensive benefits package and the opportunity to work closely with Hyundai/Kia dealer inquiries and conflicts, serving as the primary contact for cases from routine questions to complex resolutions. You will support automotive technicians across North America and collaborate with a team to diagnose and resolve issues using GIT diagnostic tools. An Associate degree is required, and candidates typically have at least two years of relevant experience.

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Responsibilities

Receive calls from dealer technicians and troubleshoot GIT diagnostic tools
Provide support to automotive technicians and mechanics across North America
Collaborate with a team to solve technical problems quickly and effectively

Requirements

Automotive Technician/Mechanic: 2 years (Preferred)
Bilingual in Quebec French and English or Spanish and English (Preferred)
Extensive technical field support experience
Extensive experience with automotive diagnostic tools
Knowledge of vehicle diagnosis
Familiarity with the dealership environment
Basic knowledge of PC hardware and software
Good skills in communication with customers

Technologies

GIT diagnostic tools