Technical Support Specialist IAT I

At Beale Air Force Base in California, Cherokee Federal is seeking a Technical Support Specialist IAT I to support day-to-day IT operations and financial application administration. In this onsite role, you will help keep workstation environments secure and operational while assisting with the installation, troubleshooting, and continuity planning needed for mission-critical financial systems.

Role Focus

This position performs primary computer systems administration and financial systems application administration at Beale Air Force Base. Duties include installing, maintaining, and troubleshooting workstation, network, telecommunications, and financial applications, with attention to governance and compliance requirements.

Key Responsibilities

• Install, configure, and maintain staff workstations across locations in accordance with prescribed governance.
• Apply patch updates and configuration changes to support workstation security and functionality.
• Participate in annual training and serve as the Information Assurance Officer (IAO) for the Comptroller Units.
• Identify and report network issues or outages to the network help desk for resolution.
• Provide hardware and software acquisition recommendations based on IT needs and resources analysis.
• Maintain an inventory of printer consumables and keep print devices operational, including toner replacement.
• Advise management on current communication and IT technology available through Air Force procurement channels.
• Serve as Portal and SharePoint content administrator.
• Act as Equipment Custodian and Telephone Control Operator (TCO).
• Install, maintain, and troubleshoot financial applications including ABSS, AFM, DEAMS, and DTS.
• Support Financial System Administrators (FSAs) with application upgrades and maintenance.
• Develop continuity procedures for financial applications using MS Office Suite.
• Facilitate collaboration among ACC FSAs by maintaining SharePoint and other platforms for sharing financial application materials.
• Maintain telecommunications operability, including iPhones, VoIP phones, VTC systems, and other devices.
• Add, move, upgrade, or patch PCs and peripheral equipment.
• Perform other job-related duties as assigned.

Required Qualifications

• High School Diploma required.
• 1–3 years of experience in Information Assurance (IA) technology or related fields.
• IA Technician (IAT) Level I Security+ CE certification required.
• Proficiency in Microsoft Office Suite, MS Windows, and MS Teams.
• Ability to lift and carry at least 40 pounds.
• Must pass pre-employment qualifications of Cherokee Federal.
• Must be a U.S. Citizen.
• Position requires an active Secret clearance.
• Work includes prolonged sitting and computer use, with occasional need to stand or move about the office for extended periods.

Technologies and Tools

• ABSS, AFM, DEAMS, DTS, IAPS
• MS Office Suite, MS Windows, MS Teams
• SharePoint
• VoIP phones, VTC systems, iPhones, Portal

Compensation and Benefits

Salary range is USD 60,000 - 68,000 per year.

• Up to a 6% 401(k) company match.
• Paid time off and paid holidays.
• Medical, dental, and vision insurance with prescription drug coverage.
• Basic life and AD&D insurance, plus supplemental life options.
• Short-term and long-term disability coverage.
• Employee Assistance Program (EAP).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Professional development, training, and certification support.
• Voluntary benefits including accident, critical illness, and identity theft protection.

Additional Details

• Location: Beale Air Force Base, California, United States (onsite)
• Experience required: 1 years (minimum)
• Supervisory responsibilities: None (no supervisory/management authority)
• Work environment: Primarily in a climate-controlled environment
• Preferred qualifications: Familiarity with Air Force (AF) and Department of Defense (DoD) financial systems and IT equipment accountability programs preferred
• Prepared date: 11/3/2026

Government Contract Restrictions and Background Requirements

• Cherokee Federal requires candidates to provide documentation that they are U.S. citizens or legal permanent residents in order to qualify for this government contract.
• Many roles require access to government buildings or military installations and candidates must pass pre-employment qualifications of Cherokee Federal.
• This position is subject to pre-employment drug testing, and Cherokee Federal maintains a drug-free workplace.
• This position may be contingent upon successful completion of a background investigation.