2027 University Graduate - Technical Support Consultant

Adobe is seeking a 2027 University Graduate intern to support the Adobe Experience Manager (AEM) Customer Engineering team. In this hybrid role based in San Jose, CA, you will build internal tools and help support enterprise AEM customers while learning the AEM technology stack and practical support workflows.

This internship is designed for hands-on experience across debugging, diagnostics, and documentation, with collaboration across Product Engineering and Customer Success. You will work alongside teammates to understand cross-functional operations and improve how customer support issues are investigated and resolved.

What you’ll do

• Learn AEM’s full technology stack, from authoring and publishing through backend components such as Sling, OSGi, and Oak, and frontend frameworks including HTL and React.
• Design and develop internal tools and automation that help Customer Engineering streamline diagnostics and support workflows.
• Analyze current processes, identify efficiency opportunities, and build practical solutions to improve how work gets done.
• Investigate and help resolve AEM issues while learning debugging techniques used in enterprise environments.
• Contribute to internal documentation and wikis to keep information flowing and support continuous knowledge sharing.
• Participate in team discussions and standups to learn agile workflows and customer support methodologies.
• Partner with internal stakeholders across Product Engineering and Customer Success to understand cross-functional operations.

What you bring

• Currently enrolled full time and pursuing a degree in Computer Science, Information Technology, or a related technical field (or equivalent). Expected graduation date: December 2026 to June 2027.
• 1 to 2 years of experience with HTML, JavaScript, CSS, REST APIs, JSON, and XML.
• Experience with Java or Python and an understanding of object-oriented principles.
• Excellent communication and collaboration skills.

Technology areas involved

• Adobe Experience Manager (AEM)
• Java, Sling, OSGi, Oak, Adobe I/O Runtime
• Microservices and CI/CD automation through AEM Cloud Manager
• React, GraphQL, HTL
• HTML, JavaScript, CSS, REST APIs, JSON, XML
• Python

Internship location and work model

• All 2026 Adobe interns will be co-located hybrid, working between their assigned office and home.
• Interns will be based in the office where their manager and/or team are located for the most support and collaboration.
• Managers and their organization determine the frequency of in-office time to meet priorities.

Pay range

• The U.S. pay range for this position is $54,900 - $106,800 annually.
• Pay varies by work location and may also depend on job-related knowledge, skills, and experience.
• In California, the pay range is $73,800 - $106,800.

Interview AI use guidelines

• The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation.
• If tools are used inappropriately or in a way that misrepresents your work, the application may not move forward.

State-specific notices

• California: Fair Chance Ordinances
• Colorado: Application Window Notice Nov 01 2026 12:00 AM
• Massachusetts: Massachusetts Legal Notice